Proto delivers clear and predictable automation costs for emerging markets, at a superior value to Western vendors.
Skip months of manual chat history labelling. Proto's Convert creates multilingual chatbot dialogue and NLP models from unstructured chat history in minutes.
Soar above the market standard with your multilingual chatbot. Proto's Build humanizes dialogue with advanced logic and integrations.
Never allow agent turnover and response delays to hurt consumer experience. Proto's Chat repurposes agents for second-tier and premium support.
Never allow contact center shifts to run without native languages. Proto's Translate helps agents communicate with every customer during second-tier support.
Avoid manual and inaccurate case categorization. Proto's Track collects and classifies consumer cases across industry ecosystems with vast product and services categories.
Never accept chatbots that ignore their mistakes. Proto's Train allows agents to review and approve curated dialogue improvement suggestions.