Engage consumers on their channels















Proto's AICX suite is a single solution for chatbots, livechat, helpdesk, translation and natural language processing.
Convert
Skip months of manual chat history labelling. Proto's Convert creates multilingual chatbot dialogue and NLP models from unstructured chat history in minutes.
Build
Soar above the market standard with your multilingual chatbot. Proto's Build humanizes dialogue with advanced logic and integrations.
Chat
Never allow agent turnover and response delays to hurt consumer experience. Proto's Chat repurposes agents for second-tier and premium support.
Translate
Never allow contact center shifts to run without native languages. Proto's Translate helps agents communicate with every customer during second-tier support.
Track
Avoid manual and inaccurate case categorization. Proto's Track collects and classifies consumer cases across industry ecosystems with vast product and services categories.
Train
Never accept chatbots that ignore their mistakes. Proto's Train allows agents to review and approve curated dialogue improvement suggestions.