Channels

Proto chatbots
for omnichannel

Deploy multilingual CX automation across websites, SMS, and your customers' preferred messaging apps.

Get Your Chatbot Features

Supported channels

africa's talking

Africa's leading API platform for SMS and more with 80,000 developers.

Proto's software development kit for Android mobile applications.

Messaging, CRM, and data sharing for mid-market contact centers.

Japan, Thailand, and Taiwan's leading messaging app with 700M users.

The world's second most popular messaging app with 1.3B users.

Microsoft Teams

Workspace chat, videoconferencing, and data sharing for enterprise.

Messaging, CRM, and data sharing for enterprise contact centers.

The messaging system for feature phone users across the Global South.

The world's leading API platform for SMS and more with 5M developers.

The world's leading microblogging app with 330M users.

Eastern Europe and Asia's preferred messaging app for 260M users.

Proto's webchat with customized branding for business websites.

Proto's chatbot webhook for external livechat tools.

The world's leading messaging app with 1.6B users.

Vietnam's leading messaging app with 100M users.

Channel capabilities

All features offered by channels integrated with Proto.

Text

Image

Audio

Video

File

Carousel

Button postback

Button text

Button URL

Webview

Quick reply

Africa's Talking

Build

Custom branding

Modify text, colours and avatars to match your website and apps.

Build

Customer authentication

Verify user profiles and passwords within the chat for any channel.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across industries.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

Reach your local customers