AI Chatbot for Energy & Utility Services
Proto chatbot for energy customer experience
Energy operators and regulators deploy Proto's AI Customer Experience (AICX) solution to decrease operational costs and include consumers.
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Energy operators and regulators deploy Proto's AI Customer Experience (AICX) solution to decrease operational costs and include consumers.
Energy operators use Proto's AICX solution to automate multilingual consumer support for loyalty and payments. The solution also provides preventative maintenance directions to operator staff for energy infrastructure with IoT sensors.
Energy regulators use Proto's AICX solution to overcome scaling utility payment volumes, limited consumer protection resources, and outdated manual processes. The solution also provide direct intervention capability and analysis of misconduct trends for rapid policy-making.
Decrease CPA by automating the acquisition and conversion process.
Convert customer support into an automated sales tool to retain churning customers.
Reduce reliance on acquisition with automated re-engagement of lost customers.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX
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