AICX for Energy & Utility Services
Proto CX automation for energy customer experience
Energy operators and regulators deploy Proto's AI Customer Experience (AICX) solution to decrease operational costs and include consumers.
Get startedEnergy operators and regulators deploy Proto's AI Customer Experience (AICX) solution to decrease operational costs and include consumers.
Get startedUtility providers deploy Proto’s AI Customer Experience (AICX) solution to improve service access and efficiency across language, geography, and gender.
Service stations deploy Proto’s AI Customer Experience (AICX) solution to proactively engage customers and provide easy access to stations, prices, and loyalty programs without increasing operational costs.
Renewable energy providers deploy Proto’s AI Customer Experience (AICX) solution to improve service access and efficiency across language, geography, and gender.
Energy operators use Proto's AICX solution to automate multilingual consumer support for loyalty and payments. The solution also provides preventative maintenance directions to operator staff for energy infrastructure with IoT sensors.
Decrease CPA by automating the acquisition and conversion process.
Convert customer support into an automated sales tool to retain churning customers.
Reduce reliance on acquisition with automated re-engagement of lost customers.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX