Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Gaming operators deploy Proto's AI Customer Experience (AICX) solution to scale global multilingual support and ensure responsible gaming.Get started
Online casinos deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support and scale service for VIP players.
Sportsbooks deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support for betting, KYC processes, and more.
National and charitable lotteries deploy Proto’s AI Customer Experience (AICX) solution to scale support for customer ticket purchases, winning numbers, and FAQs at scale.
The Proto platform optimized multilingual player experience for Sportsbet.io with in-game, no-wait support for 165,834 messages within three months of deployment.
Adopt the same player protection software as national regulators to ensure a safer iGaming environment.
Convert customer support into a proactive sales tool for retaining players with indigenous iGaming operators.
Setup a chat-based authentication system to investigate and lockout suspected youth players.
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.
Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
The AICX calculator is an estimate.
Your actual results may differ.
Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.
The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.
Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.
Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.
The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.