Telecom operators and regulators deploy Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve inclusion across language, geography, and gender.
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Telecom operators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and support across language, geography, and gender.
Mobile money operators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and across language, geography, and gender.
Broadband operators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and across language, geography, and gender.
Telecom operators use Proto's AICX solution to deliver automated customer service for mobile money, broadband, and phone. The solution also automates repetitive customer support queries across local languages and underserved populations.
Telecom regulators use Proto's AICX solution to overcome scaling complaint volumes, limited consumer protection resources, and outdated manual processes. The solution also provides intervention capability and analysis of misconduct trends for rapid policy-making.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
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