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CX Automation for Brazil

Proto reaches every

Brazilian citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

Brazil

.

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Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

Portuguese

Soluções de atendimento ao cliente que falam a sua língua.

English

Customer service solutions that speak your language.

Proto in
the
Brazil

Channels for

the

Brazil

all channels
WhatsApp

Serve customers on Brazil’s most popular messaging app, with over 150M active users across the country.

Messenger

Messenger has over 100M users in Brazil, and is one of the country’s most popular social networks.

Africa's Talking
Africa's leading API platform for SMS and more with 80,000 developers.
LINE
Japan, Thailand, and Taiwan's leading messaging app with 700M users.
Webchat
Proto's webchat with customised branding for business websites.
Viber
Eastern Europe and Asia's preferred messaging app for 260M users.
Zalo
Vietnam's leading messaging app with 100M users.
Microsoft Teams
Workspace chat, videoconferencing, and data sharing for enterprise.
Explore case study
Proto in
The
Brazil

National messaging automation at scale

Proto’s AICX deployment in

the

Brazil
and across
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gather massive local language data for constant improvements to AI chatbot accuracy.

READ STUDY
CASE STUDY

Automated multilingual player experience for Bitcasino.io

Proto’s AI Customer Experience (AICX) solution optimized in-game player support for Bitcasino.io in English and Japanese, significantly reducing reliance on live agents.

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customers

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