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AI Chatbot for Côte d'Ivoire

Proto chatbot for

the

Côte d'Ivoire

Proto's AICX platform helps Ivorian operators and regulators automate customer support for French and other languages.

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Customer experience challenges in

the

Côte d'Ivoire

Source: AI-enabled consumer protection for Bank of

Côte d'Ivoire

, Impact Assessment Report by BFA Global

Placed at the heart of the relationship between financial service providers and consumers, the OQSF-CI is in charge of improving the quality of financial services, protection of consumers, and the promotion of financial literacy. Proto's chatbot for consumer engagement and complaint management will help increase trust within the digital financial services industry and improve customer experience, especially in rural areas.
Moussa Mamadou
Executive Secretary, OQSF of Côte D'Ivoire

AICX

Automation in

the

Côte d'Ivoire

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Engage citizens & diasporas
Automate local languages
Transfer chats to agents

Ask Patience Mutesi about your customer experience automation

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Ask Jennifer Dantoc about your customer experience automation

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Ask Vanessa Babicz about your customer experience automation

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