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Chatbot for Côte d’Ivoire

Proto in the Côte d’Ivoire

Proto is partnered with national regulatory authorities in Côte d'Ivoire to protect consumers and advance local language automation capability.

14 Day trial

Placed at the heart of the relationship between financial service providers and consumers, the OQSF-CI is in charge of improving the quality of financial services, protection of consumers, and the promotion of financial literacy. Proto's chatbot for consumer engagement and complaint management will help increase trust within the digital financial services industry and improve customer experience, especially in rural areas.

Moussa Mamadou

Executive Secretary, OQSF of Côte D'Ivoire

AICX

Automation in Côte d’Ivoire

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Include locals and diasporas

Automate local languages

Transfer chats to agents

100%

Implementation discount for Côte d'Ivorian operators.

~95%

Natural language understanding accuracy for French.

8+

NLP engineers improving local language understanding.

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Ask Jean Marc about your AICX project

Priority countries

Capture CO2 with every customer

Your customers in emerging markets are more vulnerable to climate change. Proto donates 5% of license fees to carbon capture by Swiss-based Climeworks.

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