Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Proto's HermesAI™ natural language processing engine understands local and mixed languages.
Adetɔfo som ano aduru a ɛka wo kasa.
Customer service solutions that speak your language.
Almost 90% of people in Ghana with access to the internet have WhatsApp, Africa’s most popular messaging app.
Over 40% of people in Ghana don’t have access to the internet. Reach them on feature phones with Africa’s Talking for SMS.
Proto’s AICX deployment in
gather massive local language data for constant improvements to AI chatbot accuracy.
Sparkle, a digital bank, streamlines banking with online support across channels. It seamlessly integrates an always-on solution with their ticketing system, offering multilingual support, including local languages in Nigeria.
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
TMC-SL improved patient experience with Proto's AI chatbot, bridging language gaps and providing real-time doctor information.
Proto’s AI Citizen Experience (AICX) solution has transformed the consumer protection process in countries in Asia and Africa, in line with the surge in newly banked populations driven by the global financial inclusion initiative.
Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.