AI Chatbot for India

Proto chatbot for

the

India

Proto's AICX platform helps Indian businesses and government agencies to automate customer support for Hindi, Tamil, Bengali, Marathi, Telugu, and other languages.

एक डॉक्टर से परामर्श
आप यहां हमारे किसी डॉक्टर से अपॉइंटमेंट ले सकते हैं

Customer experience challenges in

the

India

Source: AI-enabled consumer protection for Bank of

India

, Impact Assessment Report by BFA Global

CASE STUDY

READ STUDY

AICX

Automation in

the

India

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Engage citizens & diasporas
Automate local languages
Transfer chats to agents

Ask Patience Mutesi about your customer experience automation

Book demo

Ask Jennifer Dantoc about your customer experience automation

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Ask Vanessa Babicz about your customer experience automation

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India

FAQ

In what industries are chatbots suitable in India?

Chatbots are suitable for a wide variety of industries in India, including government services, clinics, education, and online casinos. Chatbots help organizations in these industries answer frequently asked questions, provide account information, and collect KYC information to allow customer service teams to focus on more complex issues.

How can Proto chatbots improve customer experience in India?

Proto also offers a variety of chatbots tailored to specific industries in India, all of which include:

  • A no-code chatbot builder
  • Conversational chatbots in local languages
  • Case tracking
  • Customer profiles
  • Analytics and reporting

In addition to their multilingual capabilities, Proto chatbots can also be deployed across over 15 supported channels, including Telegram, WhatsApp, and Viber.

Which common local languages do Proto chatbots speak?

Proto chatbots can communicate in over 100 low-resourced languages including Hindi, Tamil, Bengali, Marathi, Telugu, and others.

Unlike many chatbots which only speak English, Proto chatbots are powered by our proprietary HermesAI™ natural language processing engine. This enables Proto chatbots to offer services in a variety of low-resourced languages as well as understand mixed languages and switch between multiple languages in a single conversation.

How can Proto chatbots help multilingual contact centres in India?

Since Proto chatbots can understand many languages, they allow multilingual contact centres to triage support based on language spoken. 

Proto’s all-inclusive pricing charges for unique endusers, allowing for easy calculation of return on investment. For governments, Proto’s solution goes beyond cost savings to deliver consumer protection, financial inclusion, and important information at scale.

Where can I find more information about Proto chatbots?

For more in-depth information about how Proto chatbots have helped governments and businesses, take a look at our case studies.

For more information on how Proto chatbots work, take a look at our documentation.

To try Proto chatbots, book a demo using the chatbot widget on the bottom right or sign up for a 14-day free trial.

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