AICX for Liberia

Proto CX automation for

the

Liberia

Proto's AI Customer Experience (AICX) platform helps Liberian businesses and government agencies to automate customer support for English and other languages.

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Customer experience challenges in

the

Liberia

Source: AI-enabled consumer protection for Bank of

Liberia

, Impact Assessment Report by BFA Global

Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.
J. Aloysius Tarlue, Jr.
Executive Governor, Central Bank of Liberia
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. Proto's automated consumer protection solution helped us solve this issue.
J. Aloysius Tarlue, Jr.
Executive Governor, Central Bank of Liberia
Explore case study
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. Proto's automated consumer protection solution helped us solve this issue.
J. Aloysius Tarlue, Jr.
Executive Governor, Central Bank of Liberia
CASE STUDY

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AICX

Automation in

the

Liberia

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Engage citizens & diasporas
Automate local languages
Transfer chats to agents

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