AI Chatbot for Nigeria

Proto chatbot for

the

Nigeria

Proto's AICX platform helps Nigerian operators and regulators automate customer support for Igbo, Yoruba, Hausa, Pidgin, and other languages.

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Customer experience challenges in

the

Nigeria

Source: AI-enabled consumer protection for Bank of

Nigeria

, Impact Assessment Report by BFA Global

Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot from Proto.

Abdullahi Adamu Candido

Chairman of the Abuja Municipal Area Council

AICX

Automation in

the

Nigeria

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Engage citizens & diasporas

Automate local languages

Transfer chats to agents

Ask Patience Mutesi about your customer experience automation

Ask Jennifer Dantoc about your customer experience automation

Ask Vanessa Babicz about your customer experience automation

OTHER countries

Botswana

4M mobile users

Tswana

English

Cambodia

20.8M mobile users

Khmer

French

Côte d'Ivoire

37M mobile users

French

‍

Ghana

34M mobile users

Twi

English

India

996M mobile users

Hindi

Tamil

Bengali

Marathi

Telugu

Indonesia

345M mobile users

Indonesian

Javanese

Kenya

56M mobile users

Swahili

English

Somali

Liberia

4M mobile users

English

Malawi

9M mobile users

Nyanja

Tonga

English

Malaysia

30M mobile users

Bahasa

Chinese

English

Mauritius

2M mobile users

Morisien

Hindi

French

English

Mexico

86M mobile users

Spanish

English

‍

Mozambique

16M mobile users

Portuguese

English

Nyanja

Namibia

3M mobile users

Oshiwambo

Afrikaans

English

Philippines

71M mobile users

Tagalog

Cebuano

Ilonggo

English

Rwanda

9M mobile users

Kinyarwanda

Swahili

French

English

South Africa

37M mobile users

Afrikaans

Xhosa

Tswana

Zulu

Tanzania

45M mobile users

Swahili

English

Arabic

Thailand

54M mobile users

Thai

Khmer

Chinese

UAE

10M mobile users

Arabic

Farsi

English

Urdu

Uganda

28M mobile users

Swahili

English

Luganda

Vietnam

61M mobile users

Vietnamese

Zambia

17M mobile users

Nyanja

Bemba

English

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across industries.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.