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CX Automation for Nigeria

Proto reaches every

Nigerian citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

Nigeria

.

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Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

Igbo

Ihe ngwọta ọrụ ndị ahịa na-asụ asụsụ gị.

Yoruba

Awọn ojutu iṣẹ alabara ti o sọ ede rẹ.

Hausa

Maganganun sabis na abokin ciniki waɗanda ke magana da yaren ku.

Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot from Proto.
Abdullahi Adamu Candido
Chairman of the Abuja Municipal Area Council
Proto in
the
Nigeria

Channels for

the

Nigeria

all channels
WhatsApp

Reach the 92% of Nigerian internet users that use WhatsApp, Africa’s most popular messaging app.

Messenger

Nigeria is one of Messenger’s three largest markets in Sub-Saharan Africa, with approximately 24M users.

Africa's Talking
Africa's leading API platform for SMS and more with 80,000 developers.
SMS
The messaging system for feature phone users across the Global South.
Telegram
Heavily encrypted messaging app with 500 million users.
Twilio
The world's leading API platform for SMS and more with 5M developers.
Webchat
Proto's webchat with customised branding for business websites.
Webhook
Proto's CX automation webhook for external livechat tools.
Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot from Proto.
Abdullahi Adamu Candido
Chairman of the Abuja Municipal Area Council
Explore case study
Proto in
The
Nigeria

National messaging automation at scale

Proto’s AICX deployment in

the

Nigeria
and across
Africa

gather massive local language data for constant improvements to AI chatbot accuracy.

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CASE STUDY

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Here’s the latest

all resources
Case Study
Financial

AI-based crypto trading experience and protection

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Case Study
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Proto’s AICX platform enhances Bitflex’s crypto trading customer education, security and support

Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.

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The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.

Case Study
Gaming

AI-enabled player support in Asia

Betadda, a leading online gaming brand in Asia, scaled Proto CX automation across four countries for 24/7 player support in Hindi, Hinglish and English.

Deploy your multilingual chatbot in 5 steps

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customers

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