AI Chatbot for the Philippines

Proto chatbot for

the

Philippines

Proto's AICX platform helps Filipino operators and regulators automate customer support for Tagalog, Cebuano, Ilonggo, English, and other languages.

14 day trial Pricing

Pano mag open ng account sa inyo?

Maari ko ba malaman ang iyong pangalan?

Customer experience challenges in

the

Philippines

Source: AI-enabled consumer protection for Bank of

Philippines

, Impact Assessment Report by BFA Global

The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.

Benjamin E. Diokno

Governor, Central Bank of the Philippines

AICX

Automation in

the

Philippines

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Engage citizens & diasporas

Automate local languages

Transfer chats to agents

Ask Patience Mutesi about your customer experience automation

Ask Jennifer Dantoc about your customer experience automation

Ask Vanessa Babicz about your customer experience automation

OTHER countries

Botswana

4M mobile users

Tswana

English

Cambodia

20.8M mobile users

Khmer

French

Côte d'Ivoire

37M mobile users

French

‍

Ghana

34M mobile users

Twi

English

India

996M mobile users

Hindi

Tamil

Bengali

Marathi

Telugu

Indonesia

345M mobile users

Indonesian

Javanese

Kenya

56M mobile users

Swahili

English

Somali

Liberia

4M mobile users

English

Malawi

9M mobile users

Nyanja

Tonga

English

Malaysia

30M mobile users

Bahasa

Chinese

English

Mauritius

2M mobile users

Morisien

Hindi

French

English

Mexico

86M mobile users

Spanish

English

‍

Mozambique

16M mobile users

Portuguese

English

Nyanja

Namibia

3M mobile users

Oshiwambo

Afrikaans

English

Nigeria

85M mobile users

Igbo

Yoruba

Hausa

Pidgin

Rwanda

9M mobile users

Kinyarwanda

Swahili

French

English

South Africa

37M mobile users

Afrikaans

Xhosa

Tswana

Zulu

Tanzania

45M mobile users

Swahili

English

Arabic

Thailand

54M mobile users

Thai

Khmer

Chinese

UAE

10M mobile users

Arabic

Farsi

English

Urdu

Uganda

28M mobile users

Swahili

English

Luganda

Vietnam

61M mobile users

Vietnamese

Zambia

17M mobile users

Nyanja

Bemba

English

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across industries.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.