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AI Chatbot for Rwanda

Proto chatbot for Rwanda

Proto is partnered with national regulatory authorities in Rwanda to protect consumers and advance local language automation capability.

The National Bank of Rwanda is pleased to start the development of the Proto complaints handling and customer engagement system. This partnership comes at the right time as the law relating to financial service consumer protection was enacted on March 3, 2021. The system will facilitate financial service consumers to raise their complaints and get feedback via different virtual channels.
Gérard Nsabimana
Director of Market Conduct Supervision Department, National Bank of Rwanda


CX automation in Rwanda

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Include citizens and diasporas
Automate local languages
Transfer chats to agents

Ask Patience Mutesi about your AICX project

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