AI Chatbot for Rwanda
Proto chatbot for
the
Rwanda
Proto is partnered with national regulatory authorities in Rwanda to protect consumers and advance local language automation capability.
Proto is partnered with national regulatory authorities in Rwanda to protect consumers and advance local language automation capability.
of customer said their support cases remain unresolved
hours for manual processing of consumer complaints
of customer report delays or no reply from financial institutions
Source: AI-enabled consumer protection for Bank of
Rwanda
, Impact Assessment Report by BFA Global
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AICX
Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.
