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AI Chatbot for Rwanda

Proto chatbot for Rwanda

Proto is partnered with national regulatory authorities in Rwanda to protect consumers and advance local language automation capability.

14 day trial Pricing

The National Bank of Rwanda is pleased to start the development of the Proto complaints handling and customer engagement system. This partnership comes at the right time as the law relating to financial service consumer protection was enacted on March 3, 2021. The system will facilitate financial service consumers to raise their complaints and get feedback via different virtual channels.

Gérard Nsabimana

Director of Market Conduct Supervision Department, National Bank of Rwanda

AICX

CX automation in Rwanda

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Include citizens and diasporas

Automate local languages

Transfer chats to agents

Ask Patience Mutesi about your AICX project

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Powered by constant HermesAI™ learning across language domains.

Built in partnership with supervisory authorities across the Global South.

End-to-end encryption and secure connector for local databases.

Controlled costs for scaling services across new and existing markets.

Automated complaints processing for regulated digital ecosystems.

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.