Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Proto's HermesAI™ natural language processing engine understands local and mixed languages.
Customer service solutions that speak your language.
Izisombululo zenkonzo yabathengi abathetha ulwimi lwakho.
Izixazululo zesevisi yamakhasimende ezikhuluma ulimi lwakho.
Reach more South African locals on Africa’s most popular messaging app, with over 2B users around the world.
South Africa is one of Messenger’s three largest markets in Sub-Saharan Africa, with over 25M users.
Proto’s AICX deployment in
gather massive local language data for constant improvements to AI chatbot accuracy.
Sparkle, a digital bank, streamlines banking with online support across channels. It seamlessly integrates an always-on solution with their ticketing system, offering multilingual support, including local languages in Nigeria.
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
TMC-SL improved patient experience with Proto's AI chatbot, bridging language gaps and providing real-time doctor information.
Proto’s AI Citizen Experience (AICX) solution has transformed the consumer protection process in countries in Asia and Africa, in line with the surge in newly banked populations driven by the global financial inclusion initiative.
Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.