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CX Automation for the UAE

Proto reaches every

Emiratis citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

UAE

.

Get started
ما هو سعر الصرف اليوم؟
سعر الصرف اليوم 3.67

Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

Arabic

Customer service solutions that speak your language.

Urdu

کسٹمر سروس کے حل جو آپ کی زبان بولتے ہیں۔

Proto in
the
UAE

Channels for

the

UAE

all channels
WhatsApp

WhatsApp is UAE’s most popular messaging app, and a global favourite with over 2B users around the world.

Messenger

With 7.8M Messenger users across the country, Messenger is a preferred channel among many UAE customers.

SMS
The messaging system for feature phone users across the Global South.
Telegram
Heavily encrypted messaging app with 500 million users.
Webchat
Proto's webchat with customised branding for business websites.
Webhook
Proto's CX automation webhook for external livechat tools.
Viber
Eastern Europe and Asia's preferred messaging app for 260M users.
Bitrix24
Messaging, CRM, and data sharing for mid-market contact centers.
Explore case study
Proto in
The
UAE

National messaging automation at scale

Proto’s AICX deployment in

the

UAE
and across
Middle East

gather massive local language data for constant improvements to AI chatbot accuracy.

READ STUDY
CASE STUDY

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Here’s the latest

all resources
Case Study
Financial

AI-based crypto trading experience and protection

Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.

Case Study
Government

AI citizen experience for the SEC of the Philippines

The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.

News
Government

University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia

Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.

News
Financial

Proto’s AICX platform enhances Bitflex’s crypto trading customer education, security and support

Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.

News
Health

The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience

The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.

Case Study
Gaming

AI-enabled player support in Asia

Betadda, a leading online gaming brand in Asia, scaled Proto CX automation across four countries for 24/7 player support in Hindi, Hinglish and English.

Deploy your multilingual chatbot in 5 steps

See Demo

Discover your AICX return on investment

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Reach your local
customers

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