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Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Proto's multilingual AICX solutions are designed for businesses and government agencies in
the
Zambia
.
Proto's HermesAI™ natural language processing engine understands local and mixed languages.
Zothandizira makasitomala zomwe zimalankhula chilankhulo chanu.
Customer service solutions that speak your language.
Proto’s AICX deployment in
the
gather massive local language data for constant improvements to AI chatbot accuracy.
First National Bank Zambia optimized support for banking customers with Proto’s AI Customer Experience (AICX) solution. The chatbot reduced contact centre engagement time and achieved a 44% increase in self-serve query resolution in its first week.