AI Chatbot for Zambia
Proto chatbot for
the
Zambia
Proto's AICX platform helps Zambian operators and regulators automate customer support for Nyanja, Bemba, English, and other languages.
Proto's AICX platform helps Zambian operators and regulators automate customer support for Nyanja, Bemba, English, and other languages.
of customers unaware of consumer protection process
of customers reports delays or no reply from financial institutions
of customers reported 24+ hours to lodge complaints
Source: AI-enabled consumer protection for Bank of
Zambia
, Impact Assessment Report by BFA Global
AICX
Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.
