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CX Automation for Estonia

Proto reaches every

Estonian citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

Estonia

.

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Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

Estonian

Teie keelt kõnelevad klienditeeninduslahendused.

English

Customer service solutions that speak your language.

Proto is a perfect match for Yolo with its unparalleled expertise for chat automation across emerging markets.
Tim Heath
Chairman, Yolo Group
Proto in
the
Estonia

Channels for

the

Estonia

all channels
WhatsApp

Reach more Estonian locals on the world’s most popular messaging app with 2B users worldwide.

Viber

Scale customer service across Eastern Europe’s preferred messaging app for 260M users, with voice, video, and messaging capabilities.

Messenger
The world's second most popular messaging app with 1.3B users.
Telegram
Heavily encrypted messaging app with 500 million users.
SMS
The messaging system for feature phone users across the Global South.
Webchat
Proto's webchat with customised branding for business websites.
Bitrix24
Messaging, CRM, and data sharing for mid-market contact centers.
Microsoft Teams
Workspace chat, videoconferencing, and data sharing for enterprise.
Proto is a perfect match for Yolo with its unparalleled expertise for chat automation across emerging markets.
Tim Heath
Chairman, Yolo Group
Explore case study
Proto in
The
Estonia

National messaging automation at scale

Proto’s AICX deployment in

the

Estonia
and across
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gather massive local language data for constant improvements to AI chatbot accuracy.

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CASE STUDY

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