CX Automation for Japan

Proto reaches every

Japanese citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

Japan

.

Get started
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Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

We needed an AI-based solution to automate player support in 10 languages for 600+ chats per day. Proto does it all via webchat, LINE and Telegram and integrates with our player management system.
We needed an AI-based solution to automate player support in 10 languages for 600+ chats per day. Proto does it all via webchat, LINE and Telegram and integrates with our player management system.

60%

of requests handled by chatbot

Explore case study
Proto in
The
Japan

National messaging automation at scale

Proto’s AICX deployment in

the

Japan
and across
Asia

gather massive local language data for constant improvements to AI chatbot accuracy.

READ STUDY
CASE STUDY

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Here’s the latest

Case Study
Financial

AI-based crypto trading experience and protection

Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.

Case Study
Government

AI citizen experience for the SEC of the Philippines

The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.

News
Government

University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia

Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.

News
Financial

Proto’s AICX platform enhances Bitflex’s crypto trading customer education, security and support

Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.

News
Health

The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience

The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.

Case Study
Gaming

AI-enabled player support in Asia

Betadda, a leading online gaming brand in Asia, scaled Proto CX automation across four countries for 24/7 player support in Hindi, Hinglish and English.

Deploy your multilingual chatbot in 5 steps

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Discover your AICX return on investment

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