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CX Automation for Japan

Proto reaches every

Japanese citizen

Proto's multilingual AICX solutions are designed for businesses and government agencies in

the

Japan

.

Get started
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Supported languages

Proto's HermesAI™ natural language processing engine understands local and mixed languages.

We needed an AI-based solution to automate player support in 10 languages for 600+ chats per day. Proto does it all via webchat, LINE and Telegram and integrates with our player management system.
Felipe Rezende
Yolo Group, Project Manager
Proto in
the
Japan

Channels for

the

Japan

all channels
LINE

LINE is Japan’s most popular app, with a user base that includes 88% of the country’s adult population.

Telegram

Telegram is a popular messaging channel in Japan, with unique encryption features and over 700M global users.

Messenger
The world's second most popular messaging app with 1.3B users.
SMS
The messaging system for feature phone users across the Global South.
WhatsApp
The world’s leading messaging app with 2B users.
Webchat
Proto's webchat with customised branding for business websites.
Webhook
Proto's CX automation webhook for external livechat tools.
Twitter
The world's leading microblogging app with 330M users.
We needed an AI-based solution to automate player support in 10 languages for 600+ chats per day. Proto does it all via webchat, LINE and Telegram and integrates with our player management system.
Felipe Rezende
Yolo Group, Project Manager

60%

of requests handled by chatbot

Explore case study
Proto in
The
Japan

National messaging automation at scale

Proto’s AICX deployment in

the

Japan
and across
Asia

gather massive local language data for constant improvements to AI chatbot accuracy.

READ STUDY
CASE STUDY

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Jeni
Sarah

Ask Proto's experts for AI citizen engagement

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Vanessa

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