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Nigeria

Proto in Nigeria

Proto is partnered with national regulatory authorities in Nigeria to protect consumers and advance local language automation capability.

14 Day trial
Looking at the current state of financial consumer protection across Africa, there is an inclusion and scalability dilemma faced by supervisory authorities. Financial consumers seeking recourse must submit complaints via a system of emails, letters, and in-person kiosks, which favour wealthier urban-dwellers. These complaints are then manually processed by supervisory staff, who bear the burden of rapidly-increasing case volumes and inevitable human error.
Curtis Matlock
Proto CEO

AICX

Automation in Nigeria

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Include locals and diasporas
Automate local languages
Transfer chats to agents

100%


Implementation discount for Nigeria operators.

~90%

Natural language understanding accuracy for Yoruba, Igbo, Hausa, and Pidgin.

8+




NLP engineers improving local language understanding.

Ask Ayomide about your AICX project

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