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Proto in Zambia

Proto is partnered with national regulatory authorities in Zambia to protect consumers and advance local language automation capability.

CCPC Zambia
Bank of Zambia
African Development Bank
Africa Digital Financial Inclusion Facility
Bill & Melinda Gates Foundation
Agence France
Luxembourg Ministry of Finance

100%


Implementation discount for Zambian operators.

~80%

Natural language understanding accuracy for Nyanja.

10+




NLP engineers improving local language understanding.

AICX for Zambia

Proto supports local operators with multilingual contact center automation, costed at a fraction of the savings.

Include locals and diasporas
Automate local languages
Transfer chats to agents
savings

Ask Dalitso about your AICX project

Book demo
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.