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Gaming
Operators embrace Proto's AI Customer Experience (AICX) solution to decrease contact center costs across emerging markets and increase player lifetime value.
30
day
trial
No payment
required
Minimize reliance on new human agents to mitigate the risk of VIP player theft and revenue loss.
Relieve agents from mundane player support and increase their job satisfaction and retention.
Ensure data security with a closed infrastructure that does not rely on legacy software.
Gaming operators struggle to automate multilingual support due to chatbots that underdeliver with English-based NLP. Proto has perfected a solution for 100% of the automation pipeline, better local language performance and higher ROI.
Player support automation is just the first phase of Proto’s roadmap for the gaming sector. Repurpose support to proactively engage players and generate revenue.
Decrease cost per acquisition by automating the new player conversion process.
Convert customer support into an automated sales tool to retain churning players.
Reduce reliance on acquisition with automated and personalized engagement of lost players.c
Expand across emerging markets without the expense of multilingual contact centers.
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Projected net revenue increase
Contact center savings / year
Total bottom line improvement
Return on investment
in first year of AICX
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