We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies.
.png)
Gaming
Gaming operators and regualtor embrace Proto's AI Customer Experience (AICX) solution to decrease support costs and ensure responsible gaming.
.png)
.png)
.png)
Minimize reliance on new human agents to mitigate the risk of VIP player theft and revenue loss.
Relieve agents from mundane player support and increase their job satisfaction and retention.
Work with gaming regulators to detect, notify, and limit problematic players.
Gaming operators use Proto's AICX solution for automated player support, including account setup, KYC, and deposits. The solution also provides handling of repetitive player support queries and proactive retention across local languages.
.jpg)
Gaming regulators use Proto's AICX solution to overcome scaling complaint volumes, limited player protection resources, and outdated manual processes. The solution also provides intervention capability to players with problematic behaviour.
.jpg)
.jpg)
.jpg)
Proto's AICX solution delivers more than cost savings for the gaming sector.
Adopt the same player protection software as national regulators to ensure a safer gaming environment.
Convert customer support into a proactive sales tool for retaining players with indigenous gaming operators.
Setup a chat-based authentication system to investigate and lockout suspected youth gamers.
Expand across emerging markets without the expense of multilingual contact centers.
.jpg)
Error. Did you enter your info correctly?
Projected net revenue increase
Contact center savings / year
Total bottom line improvement
Return on investment
in first year of AICX
.jpg)
.png)
.jpg)
.jpg)
.png)
.png)
.jpg)
.jpg)
.jpg)
.jpg)