Responsible Gaming | Proto

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Proto for responsible gaming

AI Customer Experience is more than cost savings — detect and engage problematic players in partnership with national gaming authorities.

14 day trial savings

Regulator alignment

Work with national regulators to create a safer gaming environment.

Localized intervention

Engage problem gamers via their preferred language and channel.

Youth betting

Setup a chat-based authentication system to lockout youth gamers.

Gaming operators and regulators embrace Proto's AI Customer Experience (AICX) solution to decrease multilingual support costs and intervene when problematic player behaviour is detected.

discover solution

As an online gaming company in expansion, we’re looking for customer support tech that can easily scale. Proto's solution fits into our business model perfectly and it’s really fun to build the technology together.

Andre Rodriguez

CEO, Goldblue AB

Responsible gaming with AICX

Proto's AI Customer Experience platform is designed for operators and regulators to process player complaints and proactively engage problem agmers.

Reach global consumers

Automate local languages

Transfer chats to agents

Other impacts

financial inclusion

Automated conversational banking for serving historically-marginalized communities.

consumer protection

Automated consumer complaints handling for rapid misconduct detection and policy-making.

counter disinformation

Automated citizen engagement for detecting and correcting false information.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across the Global South.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.