如何保护玩家

国家彩票委员会旨在防止剥削,阻止成瘾并保护玩家资金。

AICX for Responsible iGaming

Proto CX automation for responsible iGaming

AI Customer Experience delivers more than cost savings — detect and protect problematic players in partnership with national online gaming authorities.

Regulator alignment

Work with online gaming regulators to create a safer player experience.

Localised intervention

Engage problem players via their preferred language and channel.

Limit youth betting

Setup a chat-based authentication system to lockout youth gamers.

AICX

Responsible iGaming with CX automation

Proto's AI Citizen Experience platform is designed for operators and regulators to process player complaints and proactively engage problem gamers.

Engage citizens & diasporas

Automate local languages

Transfer chats to agents

Ask Proto's experts for AI citizen engagement

Curtis

Vanessa

Other impacts

financial inclusion

Automated conversational banking for serving historically-marginalized communities.

consumer protection

Automated consumer complaints handling for rapid misconduct detection and policy-making.

counter disinformation

Automated citizen engagement for detecting and correcting false information.