Adding Branch blocks to dialogue
April 6, 2020
Branch blocks can be used to split a bot into two dialogue flows depending on human intent.
To add a branch block to a dialogue flow, click the blue button.
Select “Branch” from the side menu.
In the Condition 1 field of the branch block, enter the condition of the first dialogue flow.
In the Condition 2 field of the branch block, enter the condition of the second dialogue flow.
Save the block once all the fields have been input.
For additional instructions, please contact your AICX manager.