To configure Zalo, start by setting up a Zalo developer account.
Once the Zalo account has been set up, go to the bot's CHANNELS page and click CREATE CHANNEL.
A card will appear on the screen. In the card, select the Zalo channel from the dropdown menu.
Once the Zalo channel has been selected, enter a name and select a default language for the channel.
After the information for the new Zalo channel has been input, click CREATE.
Login to the Zalo account and copy the App ID and Official account access token.
In the CONFIGURATION PAGE of the Zalo channel, paste the App ID and Official account access token copied from the Zalo developer account.
For additional instructions, please contact your AICX manager.