Overview of snapshot analytics

The SNAPSHOT page in ANALYTICS is an overview of the metrics for a bot.



To navigate the SNAPSHOT page, select the desired bot from the dropdown menu in the header.


The QUICK STATS summarize the most important bot metrics for the past 24 hours. These metrics can be customized as required.


The HUMAN HEATMAP displays the popularity of a bot according to location.

When a cursor hovers over the heatmap, the total number of users in that particular country will appear.


The INTENTS section shows an overview of the most popular and unpopular blocks used in a bot.

The popular blocks are organized according to popularity while the unpopular blocks are organized according to unpopularity.




The INTENTS section also shows an overview of the most popular and unpopular buttons used in a bot.

The popular buttons are organized according to popularity while the unpopular buttons are organized according to unpopularity.


The last section of the SNAPSHOT page shows the most common words used in a bot.

The size and color of a word in this section depends on the number of times the word has been used in the bot.


For additional instructions, please contact your AICX manager.

Overview of snapshot analytics
Overview of snapshot analytics
Overview of snapshot analytics
Overview of snapshot analytics

Yemidale Ajayi is an AICX Manager at Proto. She supports management in operations and implementation processes. To reach Yemidale, please write to her at yemidale@proto.cx.