Using chat notifications
October 17, 2020
To Enable or Disable the Chat Notification, click the bell icon on the top left corner in the LIVECHAT page.
Ensure your browser allows notification from the site. A popup message will appear if the browser notifications are blocked.
To allow notifications on Google Chrome or Microsoft Edge:
Click on the lock icon and select Allow from the Notifications dropdown. You will need to refresh the page once the setting is updated. Click on the bell icon again to enable notification for new incoming chats.
To allow notifications on Firefox:
Click on the bell icon on the top left corner in the LIVECHAT page. A popup will appear on the screen. Click Allow Notifications to start receiving notification for new incoming chats.
For additional instructions, please contact your AICX manager.