AICX for

Lotteries

Proto CX automation for lotteries

National and charitable lotteries deploy Proto’s AI Customer Experience (AICX) solution to scale support for customer ticket purchases, winning numbers, and FAQs at scale.

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Support players in 100+ local languages

Scale multilingual support for player queries about jackpots, ticket purchase, and more in over 100 local languages.

Engage players as they navigate your site

Proactively engage website visitors with updates about jackpots without disrupting the user experience on your website.

Effortless regulatory alignment

Authenticate ticket purchases and limit problematic behaviour with automated KYC processes.

CASE STUDY

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CASE STUDY

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AICX Platform

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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ROI Calculator

Achieve savings with Proto

Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.

Average Values

The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

The AICX calculator is an estimate.
Your actual results may differ.

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