AICX for
Lotteries
Proto CX automation for lotteries
National and charitable lotteries deploy Proto’s AI Customer Experience (AICX) solution to scale support for customer ticket purchases, winning numbers, and FAQs at scale.
Get startedAICX for
Lotteries
National and charitable lotteries deploy Proto’s AI Customer Experience (AICX) solution to scale support for customer ticket purchases, winning numbers, and FAQs at scale.
Get startedScale multilingual support for player queries about jackpots, ticket purchase, and more in over 100 local languages.
Proactively engage website visitors with updates about jackpots without disrupting the user experience on your website.
Authenticate ticket purchases and limit problematic behaviour with automated KYC processes.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX