AICX for

Mobile Money

Proto CX automation for mobile money

Mobile money operators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and across language, geography, and gender.

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Outsmart the competition

Stand out from competitors with an innovative and multilingual chat banking experience.

Chat banking

Allow customers to check their balance, pay bills and transfer money within the omnichannel chatbot experience.

Scale without costs

Grow your mobile money business without wasting capital on expensive and traditional multilingual contact centres.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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