AI Chatbot for

Ombudsmen

Proto chatbot for ombudsmen

Ombuds offices deploy Proto’s AI Customer Experience (AICX) solution to improve access to recourse for citizens and rapidly detect government misconduct.

Protect citizens without costs

Deploy efficient AI technology to process multilingual citizen complaints with long wait times and operational costs.

Anonymize whistleblowing

Leverage omnichannel chatbots to gather sensitive info from whistleblowers who are hesitant to speak with a human.

Increase trust in the state

Establish a direct connection between the ombudsman and citizens to guarantee an underlying sense of fairness.

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Powered by constant HermesAI™ learning across language domains.

Built in partnership with supervisory authorities across the Global South.

End-to-end encryption and secure connector for local databases.

Controlled costs for scaling services across new and existing markets.

Automated complaints processing for regulated digital ecosystems.

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.