AI Chatbot for
Ombudsmen
Proto chatbot for ombudsmen
Ombuds offices deploy Proto’s AI Customer Experience (AICX) solution to improve access to recourse for citizens and rapidly detect government misconduct.
Get protoAI Chatbot for
Ombudsmen
Ombuds offices deploy Proto’s AI Customer Experience (AICX) solution to improve access to recourse for citizens and rapidly detect government misconduct.
Get protoDeploy efficient AI technology to process multilingual citizen complaints with long wait times and operational costs.
Leverage omnichannel chatbots to gather sensitive info from whistleblowers who are hesitant to speak with a human.
Establish a direct connection between the ombudsman and citizens to guarantee an underlying sense of fairness.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX