AI Chatbot for

Ombudsmen

Proto chatbot for ombudsmen

Ombuds offices deploy Proto’s AI Customer Experience (AICX) solution to improve access to recourse for citizens and rapidly detect government misconduct.

Protect citizens without costs

Deploy efficient AI technology to process multilingual citizen complaints with long wait times and operational costs.

Anonymize whistleblowing

Leverage omnichannel chatbots to gather sensitive info from whistleblowers who are hesitant to speak with a human.

Increase trust in the state

Establish a direct connection between the ombudsman and citizens to guarantee an underlying sense of fairness.

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