AICX for

Phone

Proto CX automation for mobile

Telecom operators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and support across language, geography, and gender.

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Omnichannel account management

Manage customer account info with a multilingual and omnichannel chatbot platform.

Proactive customer engagement

Send consumers proactive offers and personalised notifications via webchat as they browse your site.

Scale without costs

Grow your company without wasting capital on expensive and traditional multilingual contact centres.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

Ask Proto's local team about CX automation

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Ask Proto's experts for AI citizen engagement

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FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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