AICX for
Sportsbooks
Proto CX automation for sportsbooks
Sportsbooks deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support for betting, KYC processes, and more.
Get startedAICX for
Sportsbooks
Sportsbooks deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support for betting, KYC processes, and more.
Get startedSportsbet.io automated over 60% of multilingual player support in the first two months of deploying Proto’s solution.
Send proactive and personalized omnichannel offers to players and scale live support to VIP players based on their betting behaviour.
Limit youth betting and achieve regulatory alignment with automated KYC and authentication processes.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX