AI Chatbot for

Telecom Regulator

Proto chatbot for telecom regulators

Telecom regulators deploy Proto’s AI Customer Experience (AICX) solution to improve access to customer protection and across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the telecom sector to adopt inclusive customer support.

Monitor new operators

Mandate telecom providers with short track records to use the regulator's consumer support technology.

Increase trust in the state

Empower telecom consumers with an effective recourse method and the mediating power of the state.





24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results


Contacts deflected / month


Minutes of reduced customer
wait time / month


Contact center savings / month


Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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