AI Chatbot for

Utilities

Proto chatbot for utilities

Utility providers deploy Proto’s AI Customer Experience (AICX) solution to improve service access and efficiency across language, geography, and gender

Get your Chatbot
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Chat payments

Allow energy and water consumers to receive and pay bills via multilingual and omnichannel chatbots.

Off-grid support

Allow bottom-of-the-pyramid and rural consumers with off-grid energy to access rapid multilingual support.

Scale without costs

Grow your utility service without wasting capital on expensive and traditional multilingual contact centres.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Ask Proto's local team about CX automation

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Jeni
Patience

Ask Proto's experts about governance chatbots

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Curtis
Vanessa

Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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