AI Chatbot for


Proto chatbot for utilities

AI chatbot for utilities to improve customer services. With his support clients will be able to testify using smartphones using a multilingual chatbot

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Chat payments

Allow energy and water consumers to receive and pay bills via multilingual and omnichannel chatbots.

Off-grid support

Include bottom-of-the-pyramid and rural consumers with off-grid energy to access rapid multilingual support.

Scale without costs

Grow your utility service without wasting capital on expensive and traditional multilingual contact centres.


24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Ask Proto about your customer experience automation

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results


Contacts deflected / month


Minutes of reduced customer
wait time / month


Contact center savings / month


Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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