Gutanga imiti, ibaruwa yemewe, hamwe na gahunda yubuzima bujuje ibisabwa
5
min

Inyungu zo kuyobora
Aka gatabo karerekana uburyo bwo gukoresha Proto 's AICX urubuga rwo gutangiza gahunda yo kubonana na muganga, inzandiko zemewe (LOA) ibyifuzo, no kugenzura ubwishyu. Iyi mikoranire iremereye akenshi iremerera abakozi bambere kandi itangiza gutinda kubarwayi cyangwa abakozi. Kohereza umufasha wa AI byoroshya ibyo bikorwa, bigabanya imirimo yubuyobozi, kandi byemeza itumanaho nyaryo, ryukuri hamwe nabakoresha.
Ninde ushobora kungukirwa n'iki gitabo:
- Amavuriro n'imiyoboro y'ibitaro
- Abatanga ubwishingizi batanga ubwishingizi bwubuzima
- Amashyirahamwe yo kubungabunga ubuzima (HMOs)
- Amatsinda ya IT ashinzwe imiyoboro yubuzima bwa digitale
- Ibikorwa cyangwa abayobozi ba CX berekana imibare yabarwayi
Gahunda yo kubonana na muganga
Uru rugendo rushoboza abarwayi kwigenga kubitabo byigenga, uburyo bwo gusuzuma, hamwe no gusurwa bakoresheje umufasha wibiganiro 24/7 biboneka kurubuga cyangwa ubutumwa. Igabanya gahunda yo guterana amagambo, igabanya gahunda zabuze, kandi ikarekura abakozi bambere kugirango bakore ibibazo bisubirwamo - gutanga uburambe bwumurwayi kandi butagerwaho. Aka gatabo karerekana uburyo abatanga serivisi bashobora gukoresha gahunda yo gutondekanya gahunda mugihe bahujwe na kalendari y'imbere, ububiko bwa muganga, hamwe na sisitemu yo gucunga abarwayi. Reba uburyo bwo gutangiza gahunda yo kwa muganga.
Ibaruwa y'ubutegetsi (LOA) irasaba
Ibaruwa yemewe (LOA) yemerera abanyamuryango bafite ubwishingizi kubona serivisi zita ku buzima - nko kugisha inama cyangwa kwisuzumisha - ku bigo byemewe nta kwishyura mbere. LOA ikora nk'icyemezo cyemeza ko serivisi izashyirwa muri gahunda y'abanyamuryango. Ubusanzwe gucungwa ukoresheje umurongo wa telefone cyangwa ibyifuzo kurubuga, inzira ya LOA irashobora kubarwa hifashishijwe umufasha wa AI. Abanyamuryango batanga igenzura ryibanze, hitamo serivisi nuwitanga, kandi bakire LOA ako kanya, byemewe mugihe gito kandi gishobora gucungurwa kumavuriro. Uku kwikora kugabanya ubuyobozi hejuru kandi byihutisha uburyo bwo kwitabwaho. Reba uburyo bwo gutangiza ibisekuru bya LOA.
Gahunda yubuzima bujuje ibisabwa
Mbere yo kuvurwa, abanyamuryango akenshi bakeneye kugenzura ko gahunda yubuzima bwabo ikora kandi yemerewe kwishyurwa. Iyi ntambwe ningirakamaro kubarwayi n'abayitanga ariko mubisanzwe itinda kubikorwa byintoki hamwe numurongo wa telefone. Hamwe nimikorere ikoreshwa na AI, abanyamuryango barashobora kugenzura amakuru yabo mugihe nyacyo batanga amakuru yibanze cyangwa numero ya politiki. Umufasha agarura kandi akerekana ibisobanuro byujuje ibisabwa ako kanya, agafasha kwemeza imiterere ya gahunda na serivisi zishyigikiwe-kunoza gukorera mu mucyo no kugabanya inzitizi aho zitaweho. Reba uburyo bwo guhita ugenzura ubwishingizi bwateganijwe.
Gutanga imiti
1. Kora Imbarutso
Intego: Kurema ibintu bishya muri AI Assistant Actions.
- Kujya kumurongo wibikorwa mumiterere ya AI umufasha.
- Kanda buto "+ Ongera Imbarutso" hanyuma uhitemo ubwoko bwakiriwe .
- Vuga imbarutso (urugero: “Kugenera Abashinzwe”) hanyuma utange ibisobanuro bigufi nka “Imbarutso niba umukoresha asabye kubika gahunda ya CT Scan.”
- Niba umufasha wawe akoreshwa na LLM, Ibisobanuro bikora nkigisubizo cyo gufasha AI guhitamo igihe cyo gukora trigger.
Wige byinshi kuri AI Imbarutso n'ibikorwa.

2. Ongeraho Igikorwa Igikorwa hamwe nibisubizo byihuse
Intego: Baza umukoresha inzira bashaka gutondekanya.
- Koresha igikorwa cyo kohereza ubutumwa kugirango ubaze: “Ni ubuhe buryo wifuza guteganya kubonana?”
- Ongeraho Byihuse Subiza Amahitamo, nka:
- CT Gusikana
- Biopsy
- Uburyo bw'umutima
- Ultrasound
- Mammogram
- X-Ray, MRI, nibindi
- Niba ufite urutonde rurerure rwibikorwa, tekereza kubitondekanya mubikorwa byashyizwe mucyiciro (urugero: Kwerekana, Indwara z'umutima, Laboratoire)

3. Kora sub-trigger kuri buri cyiciro
Intego: Koresha uburyo bwatoranijwe bwo gutumiza.
- Kuri buri cyiciro cyibikorwa, kora sub-trigger (Ubwoko bwa Trigger: Ubutumwa bwakiriwe)
- Kuri buri sub-trigger, ongeraho akamaro interuro y'amahugurwa. Amagambo yo guhugura akoreshwa mugusobanura intego yumurwayi. Ubutumwa bwumurwayi bumaze guhura ninteruro zamahugurwa, Imbarutso izakorwa. Urugero:
- Izina ry'imbarutso: CT-Gusikana kubika
- Amagambo yo guhugura: ct scan
Ibi byemeza ko mugihe umukoresha ahisemo "CT Scan," umufasha atera imigendekere myiza (muriki gihe Ibikorwa byose munsi ya "CT-Scan booking")

4. Fata ibisobanuro birambuye byumurwayi kugirango abike
Intego: Fata amakuru yihariye yumurwayi nitariki watoranijweho.
Koresha a Ubushakashatsi Igikorwa cyo gukusanya amakuru asabwa, harimo itariki yo kubonana. Indangagaciro zose zizahita zibikwa mubihinduka bifitanye isano (urugero gahunda_itariki
) kwemerera izindi manipulation hamwe namakuru yakusanyijwe:
- Izina rya mbere (
izina rya mbere
) - Izina ryanyuma (
Izina ryanyuma
) - Imeri (
imeri
) - Numero ya terefone (
mobile
) - Itariki yo guhitamo ((
gahunda_itariki
) - imiterere:mm / dd / yyyy
cyangwa imiterere ukunda

5.Reba umwanya uhari hamwe na API
Intego: Koresha gahunda yinyuma ya API kugirango wemeze umwanya uhari.
- Koresha i Kohereza icyifuzo cya API Igikorwa. Uburyo:
SHAKA
- Ongeraho URL iherezo, urufunguzo rwa API hanyuma usobanure impinduka kugirango ubike igisubizo cya API (urugero
ct_urutonde
).

6. Emeza umwanya uhari
Intego: Subiza umukoresha ibyemezo byemejwe bishingiye kumibare ya API.
Koresha an Niba / Ubundi Ishami igikorwa cyo gusuzuma igisubizo cya API gihinduka (Ibibanza
).
Murugero rwerekanwe:
- Imiterere:
_.len (uduce_boneka) == 0
- Igisubizo: Menyesha umukoresha ko nta mwanya uhari.
- Bitabaye ibyo, tekereza kugerageza indi tariki cyangwa gusubira muburyo bwo guhitamo.
- Imiterere:
_.len (uduce_boneka) == 1
- Igisubizo: Emeza umwanya uhari hamwe numukoresha hanyuma ukomeze intambwe yo kwemeza.
- Ibindi: Kora izindi leta zitunguranye cyangwa zidasobanuwe mubisubizo byingengabihe.
Iyi logique iremeza ko umufasha ashobora guhuza neza ningendo zishingiye kubisubizo biboneka bivuye inyuma.

7. Emeza kandi ushireho gahunda
Intego: Andika umukoresha muri sisitemu ukoresheje amakuru yakusanyirijwe hamwe.
- Koresha i Kohereza icyifuzo cya API Igikorwa. Uburyo:
POST
- Ongeraho URL iherezo, urufunguzo rwa API hamwe na JSON yishyurwa hamwe nibisobanuro byumurwayi byafashwe kare.
Iyi ntambwe yemeza ko amakuru yumukoresha yabitswe cyangwa ahujwe na sisitemu yinyuma mbere yo kwemeza gahunda.

Gerageza urujya n'uruza
Urashobora kugerageza ibikorwa byawe bishya utaretse igenamigambi ryibikorwa, ukoresheje Ikizamini cyipimisha kuruhande. Kurangiza umufasha woherejwe mugushiraho imiyoboro ukunda n'indimi .

Ibaruwa yemewe
1. Kora Imbarutso
Intego: Kurema ibintu bishya muri AI Assistant Actions.
- Kujya kumurongo wibikorwa mumiterere ya AI umufasha.
- Kanda buto "+ Ongera Imbarutso" hanyuma uhitemo ubwoko bwakiriwe .
- Vuga imbarutso (urugero: “LOA Gusaba”) hanyuma utange ibisobanuro bigufi nka “Imbarutso niba umukoresha asabye ibaruwa y'ubutegetsi kugirango akugire inama.”
- Niba umufasha wawe akoreshwa na LLM, Ibisobanuro bikora nkigisubizo cyo gufasha AI guhitamo igihe cyo gukora trigger.
Wige byinshi kuri AI Imbarutso n'ibikorwa.

2. Kusanya amakuru yo kugenzura ukoresha ukoresheje Ubushakashatsi
Intego: Fata amakuru yumukoresha akenewe mugutunganya LOA.
Koresha Igikorwa cyo Gukusanya amakuru yumukoresha. Indangagaciro zose zizahita zibikwa mubihinduka bifitanye isano yemerera izindi manipulation hamwe namakuru yakusanyijwe:
- Izina rya mbere (
izina rya mbere
) - Izina ryanyuma (
Izina ryanyuma
) - Amavuko (
itariki y'amavuko
)

3. Kusanya amakuru ya muganga ukoresheje Ubushakashatsi
Intego: Fata izina rya muganga.
Koresha ikindi gikorwa cyubushakashatsi kugirango ukusanye ibisobanuro bya muganga. Indangagaciro zose zizahita zibikwa mubihinduka bifitanye isano yemerera izindi manipulation hamwe namakuru yakusanyijwe:
- Izina rya mbere rya Muganga
dr_first_name
- Izina rya nyuma rya Muganga
dr_last_name

4. Emeza kwemererwa na API
Intego: Emeza ibisobanuro bya muganga kandi urebe niba LOA yujuje ibisabwa.
- Koresha i Kohereza icyifuzo cya API Igikorwa. Uburyo:
SHAKA
- Ongeraho URL iherezo, urufunguzo rwa API hanyuma usobanure impinduka kugirango ubike igisubizo cya API (urugero
Igisubizo. Igisubizo
).
5. Emeza icyemezo cya LOA
Intego: Menyesha umukoresha niba LOA yemejwe hashingiwe kubisubizo bya API.
Koresha If / Ibindi Ishami Igikorwa kugirango usuzume impinduka za API:
- Imiterere:
loa_ibisubizo.ibisubizo.successFlag == ukuri
- Igisubizo: Menyesha umukoresha ko serivisi zabaganga zatoranijwe zirimo
- Ubundi: Saba umukoresha guhitamo undi muganga

6. Gerageza urujya n'uruza
Urashobora kugerageza ibikorwa byawe bishya utaretse igenamigambi ryibikorwa, ukoresheje Ikizamini cyipimisha kuruhande. Kurangiza umufasha woherejwe mugushiraho imiyoboro ukunda n'indimi .

Gahunda yubuzima bujuje ibisabwa
1. Kora Imbarutso
Intego: Kurema ibintu bishya muri AI Assistant Actions.
- Kujya kumurongo wibikorwa mumiterere ya AI umufasha.
- Kanda buto "+ Ongera Imbarutso" hanyuma uhitemo ubwoko bwakiriwe .
- Vuga imbarutso ( eg.
- Niba umufasha wawe akoreshwa na LLM, Ibisobanuro bikora nkigisubizo cyo gufasha AI guhitamo igihe cyo gukora trigger.
Wige byinshi kuri AI Imbarutso n'ibikorwa.

2. Kusanya amakuru yabanyamuryango
Intego: Fata amakuru yihariye yumurwayi kugirango urebe niba yujuje ibisabwa.
Koresha Igikorwa cyo Gukusanya amakuru asabwa, harimo itariki yo kubonana. Indangagaciro zose zizahita zibikwa mubihinduka bifitanye isano yemerera izindi manipulation hamwe namakuru yakusanyijwe:
- Izina rya mbere (
izina rya mbere
) - Izina ryanyuma (
Izina ryanyuma
) - Itariki y'amavuko (
itariki y'amavuko
)

3. Hamagara kugenzura abarwayi API
Intego: Emeza amakuru yumurwayi kandi wemeze ko abarwayi bahari.
- Koresha i Kohereza icyifuzo cya API Igikorwa. Uburyo:
POST
- Ongeraho URL iherezo nurufunguzo rwa API.

4. Erekana amakuru arambuye
Intego: Subiza umurwayi ibisobanuro birambuye ukurikije amakuru yakiriwe na API.
Koresha an Niba / Ubundi Ishami igikorwa cyo gusuzuma igisubizo cya API gihinduka (ibisubizo. Intsinzi
).
- Imiterere:
ibisubizo. IntsinziFlag == 1
- Sangira amakuru arambuye kuri gahunda.
- Emerera umukoresha gukomeza ikiganiro Gusimbuka mubindi bikorwa byose. Wige byinshi kubyerekeye Gusimbuka.
- Ibindi: Menyesha umurwayi ko ntaho bihari kandi ukemure ibindi bisubizo bitunguranye cyangwa bidasobanutse.

Gerageza urujya n'uruza
Urashobora kugerageza ibikorwa byawe bishya utaretse igenamigambi ryibikorwa, ukoresheje Ikizamini cyipimisha kuruhande. Emeza inzira zose:
- Menya neza ko akazi gakorwa neza nibibazo byabakoresha. Hindura neza imbarutso ukoresheje interuro yo guhezwa kugirango wirinde ibyiza.
- Gerageza buri ntambwe y'ibikorwa, harimo ubushakashatsi bwakozwe, guhamagarwa kwa API, hamwe na mape ihinduka. Gukoresha API yizewe ningirakamaro mugushakisha amakuru neza no kwerekana.
- Bimaze kugenzurwa, kurangiza umufasha woherejwe mugushiraho imiyoboro n'indimi ukunda .

Inkuru z'abakiriya
Muri Philippines, PhilCare, Ivuriro ryUmujyi, nubuvuzi Umujyi wa Luzon ukoresha Proto 's AICX urubuga rwo gutangiza ibikorwa byinshi byubuvuzi nko kubika abaganga, ibisekuruza bya LOA, hamwe no kubaza ibibazo.
- Muri PhilCare, umufasha wa AI acunga imikoranire irenga miriyoni 2.6 buri mwaka, ikoresha hafi kimwe cya kabiri cyibibazo byose bijyanye na gahunda, gusuzuma, na LOAs - bigabanya cyane akazi k'abakozi. Soma byinshi
- Umufasha w’ivuriro rya City City Clinic akora ibiganiro birenga 10,000 buri kwezi, bikubiyemo ibyifuzo byo kubonana, ibisubizo by'ibizamini, n'amasaha yo kwa muganga, hamwe na 52% byikora. Soma byinshi
- Umujyi wubuvuzi Amajyepfo Luzon ituma gahunda igenda itambuka kumuyoboro nka Messenger na Viber , gutangiza 63% y'ibiganiro. Soma byinshi.
Ibyoherejwe byerekana uburyo Proto ituma 24/7, inkunga yindimi nyinshi kubikorwa bisanzwe byubuzima, kuzamura abarwayi mugihe ugabanya inzitizi za serivisi.
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