Mugukomeza gusura uru rubuga, wemera politiki yi banga no gukoresha kuki.

Emera

Niki Proto bitandukanye

Igice cya AI kandi gifite umutekano Proto usibye uyu murage ubufasha.

Ubwubatsi bwa AI

Proto yashizweho kugirango AI ikoreshwe kuva itangira - ishyigikira uburyo bwarwo bwite hamwe nundi muntu-wigice cyururimi, ihita itegura amakuru yikiganiro kugirango isesengurwe byoroshye, kandi ihuza amatike, livechat, hamwe nibikoresho byo gutanga amakuru ahantu hamwe mumiyoboro yose.

Inkunga y'ururimi rwaho

Proto ishyigikira indimi 100+, harimo imvugo idakwiye nka Cebuano na Kinyarwanda hamwe na moteri kavukire ya NLP hamwe na automatique hagati - ibiganiro byerekana ururimi no guhinduranya. Freshdesk yishingikiriza kumahitamo yibanze yindimi nyinshi hamwe na Google Guhindura.

Umutekano-wambere woherejwe

Proto itanga ibyakiriwe mbere, LLM zabigenewe, hamwe na SOC 2 & ISO 27001 kubahiriza - hamwe nogukwirakwiza igipimo cyigihugu cya AI kubanki nkuru, ibigo bya leta, nibigo by'imari. Freshdesk yibanze cyane kubicu kandi yibanda kubucuruzi buciriritse.

Proto vs Freshdesk

Proto Freshdesk
Icyibanze Byuzuye-AI CX yikora hamwe na tike, abafasha, isesengura, na inbox Porogaramu ifasha itike na serivisi zabakiriya hamwe nibiranga AI
Inkunga y'ururimi Indimi 100+ zikoreshwa na LLMs cyangwa icyitegererezo cya ProtoAI kiboneka kubutumwa n'ubutumwa bw'ijwi Ntarengwa - guhindura ibirimo ukoresheje Google; inkunga y'ururimi rwa bot igarukira
Inkunga y'ururimi rwaho Yego - kwibanda cyane kuri Tagalog, Cebuano, Twi, Luganda, Kinyarwanda, nibindi Oya
Guhindura ururimi Yego - mu buryo bwikora hagati yo kuganira ururimi gutahura no guhinduranya Oya
Inkunga y'Umuyoboro Urubuga, WhatsApp , Intumwa, Viber , SMS , Imeri n'ibindi Urubuga, WhatsApp , Intumwa, SMS , Imeri n'ibindi
Kwishyira hamwe APIs, Ikarita yo mu nzu (Ikarita Nzima), CRM (Zendesk, Salesforce cyangwa kwishyira hamwe), nibindi byinshi CRM, kwamamaza, ubucuruzi, hamwe nundi muntu wigikoresho cyo guhuza binyuze mumasoko mashya
Kwishyira hamwe kwa API Yego Yego
Ubutumwa bw'ijwi Yego - indimi nyinshi TTS hamwe na STT ubushobozi bukoreshwa nicyitegererezo cya ProtoAI Oya
Inkunga ya AI ifasha Yego - ikoreshwa nubushake bwo guhuza hamwe nagatatu - ishyaka LLMs (OpenAI, Anthropic) cyangwa LLM itekanye umutekano wibanga - byoherejwe bwa mbere Yego
Amahugurwa yunganira AI Yego - guhugura AI hamwe na URL cyangwa inyandiko, amahugurwa asubirwamo, hamwe no guhuza ubumenyi Yego - bot irashobora gukuramo ibibazo mubumenyi bushingiye kurubuga
Ibikorwa byihariye Yego - umwanditsi w'amashusho kugirango yubake ibitekerezo byihariye no kuganira - kuva mubisubizo byoroshye kugeza guhamagara API igoye Yego - akazi ko gukora no gukora bot hamwe na templates
Ihererekanyabubasha ryabantu Yego Yego
Livechat inbox & CX imyirondoro Yego - inbox ihuriweho namateka hamwe ninkunga yindimi nyinshi Yego - agasanduku k'itsinda, gutahura kw'abakozi, kumenyekanisha hamwe na profili ya sosiyete
Sisitemu yo gutanga amatike Yego - amatike kavukire, kuzamuka, gukemura, hamwe na CRM sync Yego - ibyingenzi biranga Freshdesk hamwe namategeko ya SLA, icyambere, na automatike
Incamake y'ibiganiro no gusesengura amarangamutima Yego Yego
Ubusobanuro bw'ikiganiro Yego Yego
Isesengura Yego - raporo nini zifite ubushishozi bwa CSAT, incamake ya LLM, amarangamutima, hamwe nubushishozi rusange Yego - igihe nyacyo-kibaho, SLA ikurikirana, imikorere yabakozi, inzira ya CSAT
Icyemezo cy'umutekano SOC 2, ISO 27001 SOC 2, ISO 27001
Ibiranga umutekano n’ibanga Mubisanzwe, bivangavanze, cyangwa ibicu byakira, byeguriwe umutekano LLM, urutonde rwa IP, gucunga uruhushya Igicu gusa (AWS), hamwe na encryption, ibiti byo kugenzura, hamwe no kugenzura uruhushya

Kugereranya incamake

Byose-muri-imwe kumurongo wibikorwa bya AI bigoye hamwe namakuru ya sovreignty

Proto ni indimi nyinshi zuburambe bwabakiriya ba AI intego-yubatswe kubikorwa bigoye kandi bigenzurwa cyane mubikorwa bitandukanye nka leta, ubuvuzi, imari, nubwikorezi. Ihuriro ryayo ritanga ubufatanye bwabafasha ba AI, itike yo kurega, guhuza CRM, guhana abakozi, hamwe nisesengura - byose bikoreshwa na moteri yihariye yo kumva ururimi kavukire hamwe na LLM itozwa.

Proto bigomba gukoreshwa kuri usecase isaba indimi zidakwiye, kubanza kubakira, kwishora mubikorwa byabaturage mu nkiko nyinshi, guhuza nurubuga rwasibwe namakuru yimbuga nkoranyambaga, hamwe nubumenyi bwubumenyi.

Icyamamare cyamamare gifite imiterere mike ya AI hamwe nubushobozi bukomeye bwa agent

Freshdesk ni urubuga rwo kugurisha rwibanze ku musaruro wa agent wa Live hamwe nibikorwa byibanze byabakiriya. Ikoresha LLMs ikoresheje suite ya Freddy, ariko ikabura imyitozo ihuriweho kandi yegereye indimi nyinshi zifasha hamwe nubushobozi bwijwi. Ihuriro rishingiye cyane cyane ku bicu kandi rigenewe ubucuruzi buciriritse n’inganda zishakisha itike yihuse aho kuba AI - ikoreshwa na CX yikora.

Freshdesk igomba gukoreshwa kuri usecase isaba ibibazo bya FAQ, gutunganya itike, gutunganya ibintu byinshi byabakoresha uburambe, hamwe no kugumana igihe kirekire mumakipe manini yo guhuza.

Ibyo abakiriya bavuga

85% kubaza byikora + 16% YoY

85% kubaza byikora + 16% YoY

Hamwe na Proto 'igisubizo, twongereye ubushobozi bwo gutunganya 30% murwego rwa miriyoni 12. AI ihita isangira amakuru nabakiriya mururimi bakunda, kubohora abakozi bacu kwibanda kubibazo bikomeye.

Abarwayi 57K basezerana buri mwaka

Abarwayi 57K basezerana buri mwaka

PhilCare ikoresha ikoranabuhanga kugirango itange serivisi zidasanzwe kubakiriya bacu. Twizera ko ubufatanye bufatika nkubwo dufitanye Proto izadufasha kugera ku ntego zacu. Mu mezi ya mbere gusa yo gukoresha Proto 'platform, PhilCare yahise yumva iterambere mugutanga serivisi zacu. Ndashimira ikipe ibishoboye kuva Proto !

52% by'ibibazo byikora

52% by'ibibazo byikora

Twishimiye gukorana nabo Proto gufasha gufasha abarwayi bacu uburyo bunoze kandi bworoshye bwo gusabana natwe.

550K imikoranire yakemuwe buri kwezi + 80% YoY

550K imikoranire yakemuwe buri kwezi + 80% YoY

Banki nkuru yu Rwanda yishimiye kohereza Proto ibibazo byabakiriya bikemura sisitemu yo kuganira. Ikiganiro kizashyiramo abakiriya mundimi zabo hamwe numuyoboro wohererezanya ubutumwa.

Impamvu nyinshi zo kwizera Proto

Yubatswe kubipimo, byizewe nababishinzwe, kandi byerekanwe mubikorwa byigihugu.

Umutekano no kubahiriza

SOC 2 na ISO 27001 byemejwe - hamwe nuburyo butandukanye bwo kuvanga imvange no kubakira, LLM zabigenewe, hamwe no kugenzura neza uruhushya. Proto yizewe nibibuga byindege, guverinoma na banki nkuru zifite amakuru akomeye yo gutura hamwe ninshingano zi banga.

Byoherejwe mu gihugu

Byoherejwe mu nzego zishinzwe kugenzura amasoko akomeye nka Filipine n'u Rwanda - harimo n'abakozi ba AI bahurijwe hamwe n'inzego za Leta bafite ubufasha bukabije bw'abaturage ndetse n'inshingano zo kurengera abaguzi hamwe no guca imanza mu buryo bwikora.

2M + buri mwaka AI - ikoresha imbaraga

Proto ikemura ibibazo birenga miriyoni ebyiri nabenegihugu hamwe nabakiriya kumwaka hamwe na automatisation yuzuye hamwe nibikorwa bihoraho kumurimo utoroshye hamwe ninganda zijyanye nakazi gasaba ubushobozi bwururimi rwaho, inkunga rusange, hamwe nubutumwa bwa AI.

Baza umuhanga

Reba uko AICX irashobora kuzamura uburambe bwabakiriya bawe.