AICX for
Online Casinos
Proto CX automation for online casinos
Online casinos deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support and scale sevice for VIP players.
Get startedAICX for
Online Casinos
Online casinos deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support and scale sevice for VIP players.
Get startedYolo relies on Proto to scale their 4 global gaming brands in over 10 languages including Japanese, Portuguese, and Turkish.
Send proactive and personalized omnichannel offers to players and scale live support to VIP players based on their gaming behaviour.
Automate chat-based KYC and authentication to verify players and direct player complaints to live agents.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
The automated player experience solution across Yolo's online casino and sportsbook brands reduces support costs and improves player satisfaction.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
Proto's AI-enabled player experience solution optimized multilingual service for Sportsbet.io with in-game, no-wait support for its global player base. The solution handled 165,834 messages within three months of deployment, with full integration into the Sportsbet.io player management system.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX