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Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
AICX for
Online Casinos
Online casinos deploy Proto’s AI Customer Experience (AICX) solution to automate multilingual player support and scale service for VIP players.
Get startedBitcasino.io automated 70% of player queries and achieved a 1.6s response time with Proto's solution.
Sportsbet.io handled over 165K chats in Portuguese, Japanese, and English with Proto.
An Asian online gaming brand scaled support for 500-600 chats per day in 6 countries.
Proto optimised the multilingual player experience for Sportsbet.io with in-game, no-wait support for 165,834 messages within three months of deployment.
The automated player experience solution across Yolo's online casino and sportsbook brands reduces support costs and improves player satisfaction.
Proto optimised the multilingual player experience for Sportsbet.io with in-game, no-wait support for 165,834 messages within three months of deployment.
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.
Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
The AICX calculator is an estimate.
Your actual results may differ.