Proto Resources
Discover the latest Proto news and annoucements.
Proto to speak on AI fraud tracing at World Bank Global Payments Week
Proto CEO Curtis Matlock to speak at the RegTech for Fraud Management panel during the World Bank’s Global Payments Week 2025 in Brazil.
Digital bank in Uganda scales CX automation across 28 branches
AI customer experience platform deployed by FINCA Uganda and Eclectics to automate financial services and expand inclusive digital banking access.
Namibia’s citizens to receive AI assistance and complaints resolution
Proto is expanding its AI-based citizen support in Namibia to automate engagement and complaint resolution, enhancing consumer trust.
Clinic achieves 273% increase in automated patient service
Learn how The Medical City Clinic is improving their patient experience and automating 10,400+ chats a month.
Product release: May 2025
We've rolled out major updates to enhance your AICX experience, including VoiceAI with ASR/TTS, live rep CSAT ratings, LLM prompt scripting, and more.
Automated indoor wayfinding for the millions of airport passengers
Learn how Mactan-Cebu International Airport deployed Proto's AI assistant to scale their customer service capabilities while maintaining their existing support team.
FNA and Proto to arm countries with end-to-end fraud recovery
A new partnership between FNA and Proto aims to enhance fraud recovery by enabling faster and more effective reporting for financial scam victims.
Mactan Cebu International Airport deploys Proto’s AI passenger assistant
Mactan-Cebu International Airport has deployed Proto’s AI assistant to enhance navigation and customer experience for its 12 million annual passengers.
How AI supports customer service, risk management, and forecasting in finance
AI for finance enables smarter decisions, risk management, and automation in banking and accounting. Learn how financial teams use AI in practice.
Mabuhay! Proto voice AI assistants now speak Tagalog
Proto is proud to announce the launch of its advanced voice AI technology for the Tagalog language, enhancing accessibility for over 28 million native speakers.
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