Compare Proto

Proto combines assistants, ticketing, CRM, analytics, and on-premise deployment for complex, language-diverse workflows. In contrast, Freshdesk is a cloud-based helpdesk with strong live agent features and basic LLM-powered automation for streamlined ticket handling.

Proto supports passengers, provides wayfinding, and complaint resolution across the airport journey, with secure on-premise options and regulatory-grade governance. In contrast, Airport AI is a chatbot tool for handling passenger FAQs and basic marketing interactions via popular messaging and voice channels.

Proto is an AI-native platform that automates customer experience across channels, languages, and regulatory environments. In contrast, Exotel is an enterprise communications infrastructure provider focused on cloud telephony, contact centres, and programmable voice and messaging APIs.