Profit from your contact center

Proto's all-inclusive pricing is a fraction of the savings from automation.

$ € ₵ £ R ₦ ₱
$1,000

per month

i
Total fee per month. A customer is a unique user of your support.
Monthly
Annual
1,000  Customers

What’s included?

The customer volume pricing includes unlimited access to the Proto AICX platform and HermesAI™ engine.

HermesAI™
build
Chat
Track
Train
Humans
Analytics
Channels
calculate ROIcompare

Is the pricing all-inclusive?

Yes. The pricing you see above is the total cost for HermesAI™ and the Proto AICX platform. You do not have to procure additional software to achieve your multilingual contact center automation solution.

Why is the pricing per customer?

Proto believes the cost of automation should be tied directly to the value that it gives to your customers. Pricing models based on number of messages or chats do not accurately reflect enduser value. Proto only grows when more of your customers rely on incredible chatbots.

Is there a free trial?

Proto offers a 14 day trial (ask Hermes bot to sign you up). Note that the trial provides full access to the Proto AICX platform and an actual implementation project will be required to ensure optimum natural language understanding.

What if my business uses another support software?

Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).

How secure is my data?

Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.

What discounts do you offer?

Proto provides exclusive implementation discounts to businesses in countries where a market regulator is already using Proto AICX. Book a demo with Hermes bot to see the latest list of countries.

What if I support 50,000+ customers per month?

Contact team@proto.cx to get your quote and ROI analysis.

Simplify CX automation
with one solution

Compare Proto to chatbots, livechat and NLP.

CHATBOTS
Livechat
NLP ENGINES

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Africa's Talking

Android SDK

LINE

Messenger

MS Teams

Salesforce

SMS

Twilio

Viber

Webchat

Whatsapp

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Africa's Talking

Android SDK

LINE

Messenger

MS Teams

Salesforce

SMS

Twilio

Viber

Webchat

Whatsapp

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Africa's Talking

Android SDK

LINE

Messenger

MS Teams

Salesforce

SMS

Twilio

Viber

Webchat

Whatsapp

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Return on investment

Average Values

i
A customer is a unique user of your support.

The AICX calculator is an estimate. Your actual results may differ.

Thanks for signing up! We'll be in touch.

Error. Did you enter your info correctly?

The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
book demo
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.

14 day trial
We're hiring
Automating CX for local languages.
Code of EthicsGDPRPrivacy PolicyRoadmap
System Status
Login
Terms of Service
Côte d’Ivoire
Ghana
India
Kenya
Liberia
Mexico
Nigeria
Philippines
Rwanda
Zambia
Proto contributes 5% of profits to carbon capture by Swiss-based Climeworks.
Proto Global Ltd. © 2022
All Rights Reserved