AICX Platform
$0
/ month

Start free and pay as your multilingual customers grow.

Detailed pricing breakdown

$0
/ month
+
proApps add-on logo
+
proActive add-on logo
+
proGPT add-on logo
+
proAnalytics add-on logo
proApps add-on logo
FREE

Reach all customers

Communicate with your customers across 15 messaging, helpdesk and web scraping apps.

proActive add-on logo
PREMIUM
What is LLP?
proActive add-on is likely to increase the number of customers per month.

Engage new customers

Leverage your bots to start personal chats with customers for revenue acquisition and retention.

proGPT add-on logo
+$499 / month

Integrate ChatGPT

Boost customer support productivity for your bots and agents with controlled GPT features.

proAnalytics add-on logo
+$499 / month

Monitor contact results

Track your customer support quality and automation results with preset alerts.

+$1,499 / month

Expand data options

Maximise your deployment and security options with observer accounts, IP whitelisting and more.

What’s included

AICX Platform
Chatbots
Livechat
Tickets
Customers
Users
What is LLP?
A member of your company in any role such as admin or agent.
Companies
What is LLP?
The organisation account within the Proto AICX Platform.
Teams
What is LLP?
Groups of users for the Livechat and Tickets modules.
Bots
What is LLP?
Conversational AI assistants for your company.
Customers
What is LLP?
Endusers who converse with your bots and agents.
AICX Add-Ons
V3 Coming soon
proGPT add-on logo
proAnalytics add-on logo
proActive add-on logo
proApps add-on logo
proApps
Messaging
15 channels
Helpdesk
FreshChat
LiveChat
Zendesk
Intercom
Scraping
Winnow
2
1
1
2
250 customers / month
Unlimited
Unlimited
Unlimited
Unlimited
See pricing
Starting $499 / month
Starting $1,499 / month
$499 / month

Save 55% like PhilCare

Proto’s AICX platform saved PhilCare's health & wellness insurance business over half the cost of a multilingual contact centre.

Read the story
V3 Coming soon

Power chatbots with local artificial intelligence

Proto’s natural language processing engine for local and mixed languages adapts text and voice chatbots for new markets.

Text-to-text

$0.007 per request

0 requests / month

$77 / month

Speech-to-text

$0.08 per minute

0 minutes / month

$77 / month

Text-to-speech

$0.08 per minute

0 minutes / month

$77 / month
Reseller Program

Partner with Proto

Proto grows across new markets and languages with local partners seeking specialised AI Customer Experience (AICX) solutions.

Thank you for your interest in being a Proto partner! Our team will reach out to you shortly with more information.
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ROI Calculator

Achieve savings with Proto

Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.

Average Values

The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

The AICX calculator is an estimate.
Your actual results may differ.

Proto pricing FAQ

Are there any other costs?

No. The pricing you see above is the total cost for the Proto AICX Platform and its Add-Ons. You do not have to procure additional software to achieve full multilingual contact centre automation.

Why is the pricing different for proLocal™?

The proLocal add-on is Proto's natural language processing engine for local and mixed languages, which is used by Proto chatbots for certain languages where proLocal™ has higher accuracy. This standalone pricing for proLocal applies only to cases where a client wishes to use the proLocal™ API to power their own chatbots.

What if my company already uses a helpdesk?

Proto can integrate with external livechat software via the proApps™ integrations. However, you may wish to consider the ROI and simplicity of using a single solution.

How secure is my data?

Proto adheres to data protection regulations and security certifications like SOC2. Messaging data is encrypted at rest and protected by TLS in transit.

What discounts do you offer?

Book a demo to learn about current discounts.

What is the pricing beyond 1,000,000 customers?

Book a demo to get special volume pricing and ROI analysis.

Does Proto offer prepaid or fixed pricing?

Yes. Proto's pricing is billed post-paid based on actual usage. However, we understand that certain organisations need to procure software on prepaid or fixed budgets. In these cases, Proto's pricing is billed in advance based on assumed usage. Unused values can be carried forward and overages are billed on the next invoice.