No items found.

We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies.

AGREEPRIVACY POLICY

Profit from your contact center

Reduce spending with Proto chatbots for local languages.

$ € ₵ £ R ₦ ₱
$1,000

per month

i
Total fee per month. A customer is a unique user of your support.
Monthly
Annual
1,000  Customers
Savingscompare

Profit from your
contact center

Proto delivers clear return on investment, with improving machine learning performance for local languages.

Calculate ROIcompare
Monthly
Annual
$ € ₵ £ R ₦ ₱

per month

i
Total fee per month. A customer is a unique user of your support.
 Customers
% Discount

Benefits

Proto team members receive a range of supports and incentives to keep us happy anywhere in the world.

Full remote
Work anywhere in the world with stable internet.
Local cowork
Access any WeWork office on Earth (and free coffee).
High & equal salaries
Get paid higher-than-average and equally with global colleagues.
Laptop incentive
Let us pay you back for work devices and tech upgrades.
Health & wellness
Receive dental, vision, and mental health coverage for yourself and family (Canada only).
Visa support
Request support with immigration to countries in our corporate group (Canada, UK, Panama, South Africa).
Stock options
Qualify for employee stock with leadership positions.
HermesAI™
Designer for multilingual chatbot dialogue.
build
Designer for multilingual chatbot dialogue.
Chat
Livechat for human and chatbot conversations.
Track
Ticketing for customer cases gathered by chatbots.
Train
Suggestions for improving chatbot dialogue.
channels
Suggestions for improving chatbot dialogue.
Humans
Customer profiles for personalized engagement.
Analytics
Custom reporting for agent and bot performance.

Is the pricing all-inclusive?

Yes. The pricing you see above is the total cost for HermesAI™ and the Proto AICX platform. You do not have to procure additional software to achieve your multilingual contact center automation solution.

Why is the pricing per customer?

Proto believes the cost of automation should be tied directly to the value that it gives to your customers. Pricing models based on number of messages or chats do not accurately reflect enduser value. Proto only grows when more of your customers rely on incredible chatbots.

Is there a free trial?

Proto offers a 14 day trial (ask Hermes bot to sign you up). Note that the trial provides full access to the Proto AICX platform and an actual implementation project will be required to ensure optimum natural language understanding.

What if my business uses another support software?

Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).

How secure is my data?

Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.

What discounts do you offer?

Proto provides exclusive implementation discounts to businesses in countries where a market regulator is already using Proto AICX. Book a demo with Hermes bot to see the latest list of countries.

What if I support 50,000+ customers per month?

Contact team@proto.cx to get your quote and ROI analysis.

Simplify automation
with one solution

Proto combines chatbots, livechat and natural language processing.

CHATBOTS
Livechat
NLP ENGINES

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Return on investment

Average Values

i
A customer is a unique user of your support.

The AICX calculator is an estimate. Your actual results may differ.

Thanks for signing up! We'll be in touch.

Error. Did you enter your info correctly?

The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
book demo

Capture CO2 with every customer

Your customers in emerging markets are more vulnerable to climate change. Proto donates 5% of license fees to carbon capture by Swiss-based Climeworks.

learn more
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.

14 day trial

english

We're hiring
Inclusive AICX for the emerging world.
Success. The future is coming soon
Oops! Something went wrong while submitting the form.
Terms of ServicePrivacy PolicyCode of EthicsGDPRSystem StatusRoadmap
Login
Proto Global Ltd. © 2021
All Rights Reserved
Côte d’Ivoire
Ghana
India
Liberia
Nigeria
Philippines
Rwanda
Zambia