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Profit from your contact center

Proto delivers clear return on investment, with improving machine learning performance for local languages.

$ € ₵ £ R ₦ ₱
$1,000

per month

i
Total fee per month. A customer is a unique user of your support.
Monthly
Annual
1,000  Customers
Calculate ROIcompare

Profit from your
contact center

Proto delivers clear return on investment, with improving machine learning performance for local languages.

Calculate ROIcompare
Monthly
Annual
$ € ₵ £ R ₦ ₱

per month

i
Total fee per month. A customer is a unique user of your support.
 Customers
% Discount
Is the pricing all-inclusive?
Yes. The pricing you see above is the total cost for HermesAI™ and the Proto AICX platform. You do not have to procure additional software to achieve your multilingual contact center automation solution.
Why is the pricing per customer?
Proto believes the cost of automation should be tied directly to the value that it gives to your customers. Pricing models based on number of messages or chats do not accurately reflect enduser value. Proto only grows when more of your customers rely on incredible chatbots.
Is there a free trial?
Proto offers a 14 day trial (ask Hermes bot to sign you up). Note that the trial provides full access to the Proto AICX platform and an actual implementation project will be required to ensure optimum natural language understanding.
What if my business uses another support software?
Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).
How secure is my data?
Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.
What discounts do you offer?
Proto provides exclusive implementation discounts to businesses in countries where a market regulator is already using Proto AICX. Book a demo with Hermes bot to see the latest list of countries.
What if I support 50,000+ customers per month?
Contact team@proto.cx to get your quote and ROI analysis.

Save like industry leaders

Aside from enhancing the central bank’s quality of service, the multilingual chatbot empowers financial consumers by giving them a more accessible channel for raising complaints.
Benjamin E. Diokno
Governor, Central Bank of the Philippines
Financial
Proto's ability for mixed-language chatbots with natural language processing allows us to converse automatically with our B2C and B2B customers via Whatsapp across over 1000 fuel stations.
Yong Sook Wah
Manager, Petronas Dagangan
Energy
As an online gaming company in expansion, we’re looking for customer support tech that can easily scale. The Proto solution fits into our business model perfectly and it’s really fun to build the technology together.
Andre Rodriguez
CEO, Goldblue AB
Gaming
Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot from Proto.
Abdullahi Adamu Candido
Honourable Chairman of the Abuja Municipal Area Council
Health

Pay as you save

Proto’s core AICX products cost a fraction of the savings from multilingual contact center automation.

compare features
Monthly
Annual

discount 5% discount

$ € ₵ £ R ₦ ₱

per month

i
Total fee per month. A customer is a unique user of your support.
 Customers

Simplify automation
with one solution

Deploy with confidence using Proto's vertical integration of chatbots, livechat and natural language processing.

Chatbots
Livechat
NLP ENGINES

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

HermesAI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Build

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Chat

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Track

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Train

Rapid labeller

Dialogue suggestions

External annotators

Channels

Salesforce

MS Teams

Android SDK

Webchat

Whatsapp

Messenger

SMS

LINE

Zalo

Humans

Customer profiles

Associated channels

Analytics

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
Get the results

Capture CO2 with every customer

Your customers in emerging markets are more vulnerable to climate change. Proto spends 5% of license fees on carbon capture by Swiss-based Climeworks.

learn more
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.

14 day trial

english

We're hiring
Inclusive AICX for the emerging world.
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