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Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Deploy quickly with fixed pricing for chatbots that serve less than 1000 citizens per month.
Free TrialContact us to get fixed pricing for chatbots that serve more than 1000 citizens per month.
Contact teamYes. The pricing you see above is the total cost for the Proto AICX platform and HermesAI™ engine. You do not have to procure additional software to achieve full multilingual contact centre automation.
Proto has observed that the most cost-effective pricing for its clients is by charging for unique endusers, regardless of the messaging volume. So for channels where unique endusers can be tracked, Proto charges per-customer. Some channels, such as Bitrix24 or Webhook, do not provide this tracking and thus charge per-message.
Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).
Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.
Book a demo with Hermes chatbot (bottom right) to learn about current discounts.
Book a demo with Hermes chatbot (bottom right) to get special volume pricing and ROI analysis.
In the case that your company selects the prepaid payment method, the Recurring fees can be paid in advance to cover the anticipated cost of the customers. If the number of customers exceeds the paid amount, Proto reserves the right to reconcile and bill for this balance on its next invoice. If the number of customers is below the prepaid amount, then the balance will carry over to the next invoice.
Compare Proto to chatbots, livechat and NLP engines.
HermesAI
TM
Multilingual
Multiturn
Multitask
Rare languages
Cross-lingual
Local engineers
Build
Unlimited chatbots
Branch logic
APIs & authentication
Video & audio
Carousels & cards
Chatbot performance
Chat
Unlimited agents
Agent takeover
Team routing
Agent aliases
Canned replies
Agent performance
Track
Categorization
Respondents
Custom fields
Email forwarding
Case performance
Channels
Africa's Talking
Bitrix24
LINE
Messenger
MS Teams
SMS
Telegram
Twilio
Viber
Webchat
Webhook
Zalo
Humans
Customer profiles
Associated channels
Analytics
Snapshot reports
Dynamic reports
Accounts & Billing
Unlimited users
Unlimited companies
Free trial
Clear cost & ROI
HermesAI
TM
Multilingual
Multiturn
Multitask
Rare languages
Cross-lingual
Local engineers
Build
Unlimited chatbots
Branch logic
APIs & authentication
Video & audio
Carousels & cards
Chatbot performance
Chat
Unlimited agents
Agent takeover
Team routing
Agent aliases
Canned replies
Agent performance
Track
Categorization
Respondents
Custom fields
Email forwarding
Case performance
Channels
Africa's Talking
Bitrix24
LINE
Messenger
MS Teams
SMS
Telegram
Twilio
Viber
Webchat
Webhook
Zalo
Humans
Customer profiles
Associated channels
Analytics
Snapshot reports
Dynamic reports
Accounts & Billing
Unlimited users
Unlimited companies
Free trial
Clear cost & ROI
HermesAI
TM
Multilingual
Multiturn
Multitask
Rare languages
Cross-lingual
Local engineers
Build
Unlimited chatbots
Branch logic
APIs & authentication
Video & audio
Carousels & cards
Chatbot performance
Chat
Unlimited agents
Agent takeover
Team routing
Agent aliases
Canned replies
Agent performance
Track
Categorization
Respondents
Custom fields
Email forwarding
Case performance
Channels
Africa's Talking
Bitrix24
LINE
Messenger
MS Teams
SMS
Telegram
Twilio
Viber
Webchat
Webhook
Zalo
Humans
Customer profiles
Associated channels
Analytics
Snapshot reports
Dynamic reports
Accounts & Billing
Unlimited users
Unlimited companies
Free trial
Clear cost & ROI
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX