Proto for government

Support citizens while reducing cost

Start

$12,000 / year

Deploy quickly with fixed pricing for chatbots that serve less than 1000 citizens per month.

Free Trial

Grow

Contact us to get fixed pricing for chatbots that serve more than 1000 citizens per month.

Contact team
Proto for business

$1,000

/ month
All-inclusive cost based on the total usage volume across your chosen messaging channels.

+ $0 / month

Webchat
50% less
95% less
99% less
1000 Customers

What is a customer?

A customer is an active enduser who sends any volume of messages within the month.

+ $0 / month

50% less
95% less
99% less
10000 Messages

What is a message?

A message sent by your customer.

+ $0 / month

50% less
95% less
99% less
10000 Messages

What is a message?

A message sent by your customer.
All-inclusive pricing based on the aggregated volume of activities across all channels

$1,000

/ month

Profit from your contact centre

Pay per customer
Unlimited messages
Monthly
Annual
1% discount
$1,000

per month

1,000  Customers

What's included?

The volume pricing includes unlimited access to the Proto AICX platform and HermesAI™ engine.

Is the pricing all-inclusive?

Yes. The pricing you see above is the total cost for the Proto AICX platform and HermesAI™ engine. You do not have to procure additional software to achieve full multilingual contact centre automation.

Why is the pricing for some channels per-customer?

Proto has observed that the most cost-effective pricing for its clients is by charging for unique endusers, regardless of the messaging volume. So for channels where unique endusers can be tracked, Proto charges per-customer. Some channels, such as Bitrix24 or Webhook, do not provide this tracking and thus charge per-message.

Is there a free trial?

What if my organisation uses another support software?

Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).

How secure is my data?

Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.

What discounts do you offer?

Book a demo with Hermes chatbot (bottom right) to learn about current discounts.

What is the pricing beyond 100,000 customers & 1,000,000 messages?

Book a demo with Hermes chatbot (bottom right) to get special volume pricing and ROI analysis.

Simplify CX automation with one solution

Compare Proto to chatbots, livechat and NLP engines.

Proto logotype
Liveperson logo
Ada logo
Chatfuel logo
Botfuel logo
ManyChat logo
FCB AI logo

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Proto logotype
Zendesk logo
Freshdesk logo
Genesys logo
Livechat logo
Intercom logo
Infobip logo

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Proto logotype
IBM Watson logo
Luis logo
Dialogflow logo

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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