Profit from your contact center

Proto's all-inclusive pricing is a fraction of the savings from automation.

$ £ R
$1,000

per month

Monthly
Annual
1,000  Customers

What’s included?

The customer volume pricing includes unlimited access to the Proto AICX platform and HermesAI™ engine.

Is the pricing all-inclusive?

Yes. The pricing you see above is the total cost for HermesAI™ and the Proto AICX platform. You do not have to procure additional software to achieve your multilingual contact center automation solution.

Why is the pricing per customer?

Proto believes the cost of automation should be tied directly to the value that it gives to your customers. Pricing models based on number of messages or chats do not accurately reflect enduser value. Proto only grows when more of your customers rely on incredible chatbots.

Is there a free trial?

Proto offers a 14 day trial (ask Hermes bot to sign you up). Note that the trial provides full access to the Proto AICX platform and an actual implementation project will be required to ensure optimum natural language understanding.

What if my business uses another support software?

Proto can integrate with external livechat software. However, you may wish to consider the ROI and simplicity of using a single solution (see comparison below).

How secure is my data?

Proto adheres to local data protection regulations like the GDPR. Data is encrypted at rest and protected by TLS in transit, and sensitive data such as registration and payment info are sent directly to your database.

What discounts do you offer?

Proto provides exclusive implementation discounts to businesses in countries where a market regulator is already using Proto AICX. Book a demo with Hermes bot to see the latest list of countries.

What if I support 50,000+ customers per month?

Contact team@proto.cx to get your quote and ROI analysis.

Simplify CX automation
with one solution

Compare Proto to chatbots, livechat and NLP.

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Rapid labeller

Dialogue suggestions

External annotators

Channels

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Rapid labeller

Dialogue suggestions

External annotators

Channels

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

TM

Multilingual

Multiturn

Multitask

Rare languages

Cross-lingual

Local engineers

Unlimited chatbots

Branch logic

APIs & authentication

Video & audio

Carousels & cards

Chatbot performance

Unlimited agents

Agent takeover

Team routing

Agent aliases

Canned replies

Agent performance

Categorization

Respondents

Custom fields

Email forwarding

Case performance

Rapid labeller

Dialogue suggestions

External annotators

Channels

Customer profiles

Associated channels

Snapshot reports

Dynamic reports

Accounts & Billing

Unlimited users

Unlimited companies

Free trial

Clear cost & ROI

Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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