Indoor Navigation
Guide visitors with AI navigation assistants
Combine the online and indoor customer experience with turn-by-turn directions and proactive messages along the visitor journey.
Visitor loyalty depends on personalised service
Reach passengers and customers in their preferred language and messaging app with location routing and promotions. Stop wasting on outdated systems – for example, in the United Kingdom's railway were over 70% of wayfinding is inflexible and difficult to maintain.
AI Assistants
Personalise the journey
Guide customers via their favourite apps with mobile directions generated from boarding passes, QR codes, and chats.
Here are directions from security to Gate A26 with a stop at the woman’s washroom:
Step-by-step
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Livechat
Engage nesting passengers
Integrate with building management tools to share tenant promotions and alerts, and drive additional rental revenue.
Hello Sam!
Grab a coffee on your way to the terminal just for the $0.99!
See route
Place order
Analytics
Discover rental growth areas
Discover under-utilised service locations to support adjustments to tenant rental rates.
Analytics
Collect visitor feedback
Deploy a new method to gather customer satisfaction ratings on their indoor experience.
Consult an expert
Discover how AICX can boost your hub's customer experience
Financial
Offer banking customers a wait-free visit to their branch with appointments and directional guidance through shopping centres.
Government
Help citizens navigate sprawling public sector buildings to quickly access social security, vehicle registration, consumer complaint, and other services.
Health
Provide patients with a seamless hospital arrival experience from appointment booking to parking to waiting rooms, without the cost of delays for doctors.
Transport
Guide passengers through airports and transit hubs with personalised purchase and amenity suggestions via popular messaging apps.