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Support guests at speed

AI Agents
Integrate with dynamic data feeds
Integrate flight, lodging, and car rental feeds for real-time availability.
AI Agents
Help guests find their way
Provide conversational directions and maps.
Inbox
Overcome tourism language barriers
Remove language barriers with two-way translation for 100+ languages.
vi
Vietnamese
tl
Tagalog
rw
Kinyarwanda
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
Channels
Support every guest channel
Assist customers on their preferred messaging apps.
Channels
Escalate AI agents chats and tickets
Seamlessly integrate with your hospitality software.
tgl
Tagalog
ceb
Cebuano
rw
Kinyarwanda
Speak in 100+ languages

Engage everyone in their native language

Proto's local language models extend beyond the reach of generative AI.
Integrations

Connect to CRMs 
and payment apps

Proto integrates with your business infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Built-in data privacy and security

Proto's platform architecture is adaptable to data privacy policies – with on-premise hosting and proprietary AI when large language models are restricted.
Protection standards
Trust in audited standards
Proto's SOC2 and ISO 27001 certifications are the highest industry standard for messaging data.
SOC 2 Type II
ISO 27001
Data residency
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Data access
Enforce IP access
Limit Proto platform access to offices and remote workers with authorized IP addresses.
Data privacy
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.
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Upload passport
Upload driver's license
AI Agents
Train your dedicated LLM
Deploy a customised and secure large language model trained on your organisation’s knowledge and enhanced with Proto's natural language understanding – without sharing data with third-party LLM providers.
Channels
Rely on additional channel security
Engage with customers through your preferred messaging apps, each offering the latest privacy protections for billions of daily endusers.

Consult an expert

Let's discuss your AI transport customer experience.

Read the latest

News
Government

Rwanda’s government and Proto partner to deploy integrated AI citizen support agents

Proto partners with Rwanda’s government to deploy AI citizen support agents, enhancing trust in public services through automated engagement and complaint resolution.

News

Proto and FNA win the G20 TechSprint’s cybercrime and fraud solution award

FNA and Proto won the G20 TechSprint 2025 award for their Anti-Scam Centre platform, promoting rapid scam reporting and fund recovery.