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Total contact automation
for sales and support messaging
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Total contact platform for global businesses

Trusted by leading companies for diverse channels and languages

FINCA Uganda
FNB Zambia
PhilCare
The Medical City Clinic
USSC

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Sarah

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Proto's Solutions

Multilingual CX automation

Scale instant, multilingual customer support with proven AI-enabled solutions.

PROTO’S OTHER SOLUTIONS
HermesAI™
LOCAL AI

Deeper local language understanding

Power customer experiences with Proto's augmented large language models like ChatGPT for emerging markets.

Here’s the latest

Insight
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Industry insight: The state of CX automation in iGaming

Download our report for insights on the state of CX automation in iGaming industry.

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Partners

Hidtrea and Proto partner to enhance CX automation in over 100 local languages

Hidtrea partnered with Proto to provide optimised CX automation in local languages for businesses looking to enhance their digital customer service offerings.

Article
iGaming

Enhancing 5 key metrics through CX automation for iGaming excellence

Read about five common CX metrics that gaming brands track, and how to improve them in a fast, cost-effective way.

Insight
Health

Industry insights: CX automation for African clinics

Download our report for insights on how African clinics can benefit from multilingual CX automation.

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Education

AI for digital education: 3 core strategies

How digital tools can help educational institutions rebuild and prepare students for an uncertain future.

Article

Democratisation of AI: risks and opportunities

As tech giants race to make large language models public, organisations should be aware of important risks they present for business use.

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