UNMIXING LANGUAGES
PROTECTING CONSUMERS
RECOGNIZING ENTITIES
INCLUDING EVERYONE
PARSING GRAMMAR
UNMIXING LANGUAGES
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Why is AICX about inclusion in 2021?

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クレジットカードを失くした
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ต้องมีอายุอย่างน้อยเท่าไหร่จึงจะใช้ site ของคุณได้
เราอนุญาตเฉพาะผู้ที่มีอายุ 18 ปีขึ้นไปเท่านั้น
Gusto ko mag file ng complaint.
Ilarawan ang iyong reklamo.
Mỗi người có thể có bao nhiêu tài khoản?
Mỗi người có thể có một tài khoản
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मैं अपने खाते में प्रवेश नहीं कर सकता
कृपया ग्राहक सहायता से संपर्क करें
Ek het 'n complaint.
Beskryf u klagte.
Kuntu nakomolola shani account?
Kuntu mwatumina mwiminishi ba customer.
Ndashaka kuvugana n'umukozi.
Ndakohereza kundi mukozi uboneka.
Shin na kamu infection da suna coronavirus?
Yiwa kai gwaji.
Biribia yɛ bɔkɔɔ wɔ wo biayɛ hɔ?
Wo ho asɛm no nyinaa wɔ banbɔ kɛseɛ.
Puis-je voyager durant la pandemic?
Il est conseillé à toutes les personnes de rester à la maison.
ما هو نوع الاشتراك الهاتفي الخاص بك؟
نحن نوفر اشتراكات لكل من الدفع الاجل و الدفع المقدم
Petronas
Central Bank of the Philippines
CCPC Zambia
National Bank of Rwanda
Bank of Ghana
Bank of Zambia
Central Bank of Mauritania
OQSF Cote D’Ivoire
Abuja
Municipal Area Council
Petronas
Central Bank of the Philippines
CCPC Zambia
Bank of Zambia
Bank of Ghana
National Bank of Rwanda
Central Bank of Mauritania
OQSF Cote D’Ivoire
Abuja
Municipal Area Council
Nirogstreet

AI Customer Experience (AICX) for multilingual contact centers

Accelerate inclusion and automation rates across emerging markets with localized natural language processing.

Financial
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OPERATOR
REGULATOR

Conversational
banking for 
everyone

Banks and fintechs use Proto's AICX to deliver financial services to underserved populations.

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Consumer protection for everyone

Central banks and supervisory authorities use Proto's AICX to expand consumer recourse to underserved populations.

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OPERATOR
REGULATOR

Consumer support for everyone

Distributors and downstream energy providers use Proto's AICX to expand service to underserved populations.

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Consumer protection for everyone

National utilities and energy authorities use Proto's AICX to expand consumer recourse to underserved populations.

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OPERATOR
REGULATOR

Player support
for efficient
gaming

Online gaming operators use Proto's AICX to automate multilingual support, KYC, deposits, and player retention.

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Player protection
for responsible gaming

Gaming and lottery authorities use Proto's AICX to monitor problematic player behaviour and market misconduct.

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OPERATOR
REGULATOR

Patient support
for everyone

Health services and e-pharmacies use Proto's AICX to manage payments and deliveries across underserved populations.

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Patient protection
for everyone

National health schemes use Proto's AICX to expand the patient recourse and claims to underserved populations.

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Salesforce
Messaging, CRM, and data sharing for enterprise contact centers.
Microsoft Teams
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Proto's webchat with customized branding for business websites.
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The world's leading messaging app with 1.6B users.
Messenger
The world's second most popular messaging app with 1.3B users.
SMS
The messaging system for feature phone users across the Global South.
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Japan, Thailand, and Taiwan's leading messaging app with 700M users.
Zalo
Vietnam's leading messaging app with 100M users.

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Partners

February 3, 2021

MindwayAI and Proto partner up to localize responsible gaming

Brittany Martin

Partners

February 3, 2021

MindwayAI and Proto partner up to localize responsible gaming

Case Study

January 31, 2021

Proto AICX for Nigeria's Federal Capital Territory

Ayomide Alao

Case Study

January 31, 2021

Proto AICX for Nigeria's Federal Capital Territory

AICX

January 6, 2021

In 2021, AI customer experience is about inclusion

Curtis Matlock

AICX

January 6, 2021

In 2021, AI customer experience is about inclusion

We’re nearby your contact center

Automation works best with human collaboration. Proto delivers local implementation and support.

GLOBAL TEAM
Network effects
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Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.

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