Support every

customer

Proto is the leader for inclusive chatbots and multilingual contact centre automation.

Biribia yɛ bɔkɔɔ wɔ wo biayɛ hɔ?
Wo ho asɛm no nyinaa wɔ banbɔ kɛseɛ.
Kuntu nakomolola shani account?
Kuntu mwatumina mwiminishi ba customer.
Asia
Gusto ko mag file ng complaint.
Ilarawan ang iyong reklamo.
मैं अपने खाते में प्रवेश नहीं कर सकता
कृपया ग्राहक सहायता से संपर्क करें
Americas
¿Me pueden ayudar con mi cuenta?
¿Cuál es tu número de cuenta?
Preciso redefinir 2FA, mas esqueci meu número de telefone
Meu colega humano pode ajudar! Aguarde um momento.
Africa
300%

annual chat growth

2,250+

companies served

73%

average first-year ROI

Powering chats for leading organizations

African Development Bank
Central Bank of the Philippines
Bank of Ghana
National Bank of Rwanda
Bank of Zambia
CCPC Zambia
Central Bank of Liberia
OQSF Côte d'Ivoire
Goodpay
Multibank Group
PaySwitch
Yolo Group
Philippines
71M mobile users
Tagalog
Cebuano
Taglish

Automating 40% of public engagement for the financial regulator of the Philippines

visit country
Côte d’Ivoire
37M mobile users
122 operators covered
French

Automating national consumer recourse for Côte d’Ivoire's financial regulator

visit country
Ghana
34M mobile users
805 operators covered
Twi

Automating national financial consumer protection for Ghana’s central bank

visit country
India
996M mobile users
Hindi
Hinglish
Bengali
Marathi
Telugu

Automating multilingual patient queries for India’s top Ayurvedic medications provider

visit country
Nigeria
85M mobile users
Igbo
Yoruba
Yorubish
Hausa
Pidgin

Automating in-app customer support for Nigeria's digital banks

visit country
Rwanda
4M mobile users
591 operators covered
Kinyarwanda
French

Automating national financial consumer complaints for Rwanda’s central bank

visit country

Featured in

ASEAN Post
The Nation
East African Business Week News
KT Press
Zambia Daily Mail
All Africa
Philstar Global
Agence Ecofin
Africanews
Central banking
The Manila Times
The Bank for International Settlements
Business world
ABS-CBN

Ask Proto about your AICX project

Book demo
SOLUTIONS

CX automation at national scale

Proto deploys these AICX solutions across ecosystems of regulators and operators.

LOCAL NLP

Powered by
extreme localization

Proto’s nationwide deployments gather massive data to improve machine learning for underserved languages.

HermesAI
I tak dapat login to my account.
Confirm your email address to reset your password.

Partner to bring AICX solutions to your country

PARTNER up

Discover your
AICX return on 
investment

Calculate ROI

Financial

2 min

Central Bank of Liberia deploys chatbot to expand access to financial consumer protection

Awards

4 min

Proto named to the Inclusive Fintech 50 by Visa, MetLife, IFC and Accion

Partners

3 min

Emergent Payments and Proto partner to deploy chatbot payments across Africa's merchants