Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
Hemptstreet
Chatbot
We chose Proto for automating patient chats with a network of 60,000 doctors and 10,000 clinics in India because of its local language understanding and integration capability.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.
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Financial consumer protection automation in the Philippines
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The Chatbot Guide for Multilingual Businesses
The definitive guide for your company to automate multilingual customer experience with AI-enabled chatbots for local languages.
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Central Bank of Liberia deploys chatbot to expand access to financial consumer protection
Central Bank of Liberia deploys Proto AICX to help financial consumers seek recourse against financial service providers.