Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.
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Proto raises $5.6M Series A to accelerate global expansion
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
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Solutions
Health
The Medical City Clinic deploys Proto chatbot across 50 clinics in the Philippines
The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.
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The Chatbot Guide for Multilingual Businesses
The definitive guide for your company to automate multilingual customer experience with AI-enabled chatbots for local languages.
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Solutions
Health
AI-enabled patient experience improvement in the Philippines
Learn how The Medical City Clinic is improving their patient experience and automating 8400+ chats a month.
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Solutions
Financial
Chat banking automation for digital payments in the Philippines
Learn how GoodPay is using Proto to support the Philippines’ financial inclusion strategy of bringing 70% of the nation into banking and digitizing 50% of payments by 2023.
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Solutions
Financial
Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology
Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.
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Partners
Reseller guide
Let’s win the automation race together. We select partners that demonstrate deep roots in emerging markets. Join our partner program today.
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Solutions
Financial
Financial consumer protection automation in the Philippines
Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.
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Solutions
Observer guide
Learn how to use Proto observer accounts - the easiest way to manage consumers complaints submitted to institutions under regulators deployed with Proto.
