Support every

customer

Proto is the leader for inclusive chatbots and multilingual contact centre automation. Deploy fast with our sample chatbots.

Biribia yɛ bɔkɔɔ wɔ wo biayɛ hɔ?
Wo ho asɛm no nyinaa wɔ banbɔ kɛseɛ.
Kuntu nakomolola shani account?
Kuntu mwatumina mwiminishi ba customer.
Asia
Gusto ko mag file ng complaint.
Ilarawan ang iyong reklamo.
मैं अपने खाते में प्रवेश नहीं कर सकता
कृपया ग्राहक सहायता से संपर्क करें
Americas
¿Me pueden ayudar con mi cuenta?
¿Cuál es tu número de cuenta?
Preciso redefinir 2FA, mas esqueci meu número de telefone
Meu colega humano pode ajudar! Aguarde um momento.
Africa
80+

underserved languages

300%

annual chat growth

2,250+

companies served

Powering customer chats for industry leaders

Bank of Ghana
Bank of Zambia
Central Bank of Liberia
Central Bank of the Philippines
Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.

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Deploy elite chatbots for multilingual businesses

LOCAL AI

Serving local languages

Proto’s chatbot deployments from Ghana to the Philippines generate massive machine learning models for underserved languages.

HermesAI™
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Article
Team

Proto raises $5.6M Series A to accelerate global expansion

The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.

Comparison
Solutions

Proto vs. Zendesk

Compare how Proto and Zendesk chatbots deal with support queries. Deploy AICX solutions and automate communication with underserved communities

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Partners
Financial

Proto’s AI chat banking in local languages now available on Temenos Exchange

The collaboration brings conversational banking powered by Proto’s AI-enabled multilingual chatbots to Temenos financial customers worldwide.

Guide
Solutions
Financial

National Bank of Rwanda compliance guide

Learn how to maintain compliance with the National Bank of Rwanda.

Article
Solutions
Health

PhilCare deploys Proto’s AI chatbot to improve quality patient experience

PhilCare, a leading health maintenance organization in the Philippines, implemented Proto’s AI chatbot to automate multilingual patient support.

Article
Partners
Financial

Proto partners with Eclectics to provide conversational AI to Africa’s financial institutions

New partnership between Proto and Eclectics to provide conversational AI solutions to the African financial sector and digital banking organizations.

Article
Solutions

Canadian AI firm Proto invests $1M in Rwanda for Africa expansion

Proto’s invests in new Africa HQ in Kigali as Rwanda transform into the region's leading hub for artificial intelligence and digital technology.

Article
Partners

Proto and Pindo partner to improve access to AI customer experiences in Africa

Learn more about the integrated solution between Proto and Pindo to improve access to AI customer experience with API and SMS messaging in Africa.

Article
Solutions
Health

The Medical City Clinic deploys Proto chatbot across 50 clinics in the Philippines

The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.

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