Healthcare service in Global South? Deploy free COVID-19 awareness chatbot in your language

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Chatbots that speak your customers’ language

Proto is the leader in AI Customer Experience (AICX) for multilingual contact centers. Boost customer value and automation rates across emerging markets with natural language processing.

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Central Bank of the Philippines

Central Bank of Nigeria

Observatory for the Financial Services of Ivory Coast

Central Bank of Mauritania

Competition & Consumer Protection Commission of Zambia

Bank of Ghana

Bank of the Republic of Burundi

Observatory for the Financial Service of Senegal

Central Bank of Liberia

Bank of Zambia

National Bank of Rwanda

Petronas

Abuja Ministry of Health

T9 Labs

African Institute for Mathematical Sciences

RegTech for Regulators Accelerator

Bankable Frontier Associates

Central Bank of the Philippines

Central Bank of Nigeria

Observatory for the Financial Services of Ivory Coast

Central Bank of Mauritania

Competition & Consumer Protection Commission of Zambia

Bank of Ghana

Bank of the Republic of Burundi

Observatory for the Financial Service of Senegal

Central Bank of Liberia

Bank of Zambia

National Bank of Rwanda

Petronas

Abuja Ministry of Health

T9 Labs

African Institute for Mathematical Sciences

RegTech for Regulators Accelerator

Bankable Frontier Associates

Central Bank of the Philippines

Central Bank of Nigeria

Observatory for the Financial Services of Ivory Coast

Central Bank of Mauritania

Competition & Consumer Protection Commission of Zambia

Bank of Ghana

Bank of the Republic of Burundi

Observatory for the Financial Service of Senegal

Central Bank of Liberia

Bank of Zambia

National Bank of Rwanda

Petronas

Abuja Ministry of Health

T9 Labs

African Institute for Mathematical Sciences

RegTech for Regulators Accelerator

Bankable Frontier Associates

Automate consumer complaints for better financial inclusion

Automate support for efficient energy distribution

Automate player support across languages

Automate health education in remote regions

Coming 2020

Coming 2020

24/7 x 365 contact center automation

Expand across emerging markets without the expense of multilingual contact centers.

Create chatbot dialogue and customized NLP models from unstructured chat history.

Humanize chatbot dialogue with advanced logic and integrations with external databases.

Repurpose human agents for urgent customer support with seamless chatbot handover.

Help human agents overcome language barriers with customers in multilingual markets.

Collect and categorize customer cases automatically without repetitive manual effort.

Teach chatbot dialogue and NLP models with suggestions from ongoing customer chats.

Here’s the latest

Learn how AICX transforms customer support operations for global enterprise

Learning center

October 28, 2020

Johannesburg, South Africa

Meet Proto at ICE Africa in October

October 28, 2020

Press

July 9, 2020

Revolutionising AI Customer Experience

ASEAN Post

Health

June 3, 2020

COVID-19 education chatbot launched for Nigeria’s Federal Capital Territory

Ayomide Alao

Partners

May 27, 2020

Proto and Reformers of Africa announce partnership to deliver COVID-19 education chatbots to Global South health services

Ayomide Alao

We’re nearby your contact center

Automation always works best with human collaboration. Proto delivers localized implementation and support.

Rwanda

Kigali

Proto's base for AICX projects in Africa employs Natural Language Processing talent and a development team.

Malaysia

Kuala Lumpur

Proto's base for AICX projects in Asia employs Natural Language Processing talent and a development team.

Malta

Valletta

Proto's base for AICX projects in Europe employs a business development and support team.

Canada

Vancouver

Proto's base for AICX projects in the Americas employs a fullstack development and executive team.

Discover the power of AICX for your contact center