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eTap deploys Proto AI assistant across the largest payment kiosk network in the Philippines
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Hi! I’m Ruby, your passport assistant. How can I help you today?
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Ang personal kong ID ay ██████
Nasa tamang lugar ka. Kailan mo kailangan ang iyong pasaporte?

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We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us.
Roberto Muñoz
CEO, The Medical City Clinic
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Government
Consumer Protection
Knowledge Sharing
The multilingual Proto chatbot empowers consumers by providing an accessible channel for complaints, supporting the central bank’s commitment to financial service innovation.
Benjamin E. Diokno
Governor, Central Bank of the Philippines
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Health
In just the first few months of using Proto's platform, PhilCare immediately felt an improvement in delivering our services.
Alex Aquino
CTO, PhilCare
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We’re excited to serve our customers more efficiently through digital platforms, re-imagining support with helpful, easy, and secure interactions.
Kasali Mwaba Kaingu
Executive Head of Strategic Marketing and Communications, First National Bank of Zambia

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Manage conversations in a unified inbox with generative AI helping live representatives across languages.
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Configure customised reports with actionable insights from AI assistants, live representatives and customers.
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Livechats
Enhance the livechat workflow with auto-tagging and intelligent routing to live representatives.
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Tickets
Improve ticketing resolution speed with auto-categorisation and email referrals.
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People
Unify global customer profiles across messaging channels with CRM integration and authentication.
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Expand access to customers across mobile apps, SMS, voice calls and messaging like WhatsApp, Viber and Telegram.
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Jeni Dantoc

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Southeast Asia demo
20:10 Manila
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Ebere Ukoh

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Africa demo
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Region Manager (Latam)

Latin America demo
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Global demo
12:10 London
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Noella Dushime

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Government demo
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Financial

eTap deploys Proto AI assistant across the largest payment kiosk network in the Philippines

Proto's AI assistant, Tappy, automates customer interactions for eTap's kiosks, enhancing financial accessibility across the Philippines.

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A day in the life of a Heads of Operations

What's it like to be a Heads of Operations at Proto? Read about what Daiane and her journey from engineering to operations.

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