Support every

customer

Proto is the leader for inclusive chatbots and multilingual contact centre automation. Deploy fast with our sample chatbots.

Biribia yɛ bɔkɔɔ wɔ wo biayɛ hɔ?
Wo ho asɛm no nyinaa wɔ banbɔ kɛseɛ.
Kuntu nakomolola shani account?
Kuntu mwatumina mwiminishi ba customer.
Asia
Gusto ko mag file ng complaint.
Ilarawan ang iyong reklamo.
मैं अपने खाते में प्रवेश नहीं कर सकता
कृपया ग्राहक सहायता से संपर्क करें
Americas
¿Me pueden ayudar con mi cuenta?
¿Cuál es tu número de cuenta?
Preciso redefinir 2FA, mas esqueci meu número de telefone
Meu colega humano pode ajudar! Aguarde um momento.
Africa
80+

underserved languages

300%

annual chat growth

2,250+

companies served

Powering customer chats for industry leaders

Bank of Ghana
Bank of Zambia
Central Bank of Liberia
Central Bank of the Philippines
Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.

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Deploy elite chatbots for multilingual businesses

LOCAL AI

Serving local languages

Proto’s chatbot deployments from Ghana to the Philippines generate massive machine learning models for underserved languages.

HermesAI™
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Article
Team

Proto raises $5.6M Series A to accelerate global expansion

The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.

Article
Solutions
Health

The Medical City Clinic deploys Proto chatbot across 50 clinics in the Philippines

The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.

Guide

The Chatbot Guide for Multilingual Businesses

The definitive guide for your company to automate multilingual customer experience with AI-enabled chatbots for local languages.

Case Study
Solutions
Health

AI-enabled patient experience improvement in the Philippines

Learn how The Medical City Clinic is improving their patient experience and automating 8400+ chats a month.

Case Study
Solutions
Financial

Chat banking automation for digital payments in the Philippines

Learn how GoodPay is using Proto to support the Philippines’ financial inclusion strategy of bringing 70% of the nation into banking and digitizing 50% of payments by 2023.

Article
Solutions
Financial

Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology

Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.

Guide
Partners

Reseller guide

Let’s win the automation race together. We select partners that demonstrate deep roots in emerging markets. Join our partner program today.

Case Study
Solutions
Financial

Financial consumer protection automation in the Philippines

Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.

Guide
Solutions

Observer guide

Learn how to use Proto observer accounts - the easiest way to manage consumers complaints submitted to institutions under regulators deployed with Proto.

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