Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
Hemptstreet
Chatbot
We chose Proto for automating patient chats with a network of 60,000 doctors and 10,000 clinics in India because of its local language understanding and integration capability.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.
Ask Proto about your customer experience automation
Financial consumer protection automation in the Philippines
Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.
Guide
The Chatbot Guide for Multilingual Businesses
The definitive guide for your company to automate multilingual customer experience with AI-enabled chatbots for local languages.
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Health
AI-enabled patient experience improvement in the Philippines
Learn how The Medical City Clinic is improving their patient experience and automating 8400+ chats a month.
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Financial
Chat banking automation for digital payments in the Philippines
Learn how GoodPay is using Proto to support the Philippines’ financial inclusion strategy of bringing 70% of the nation into banking and digitizing 50% of payments by 2023.
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Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology
Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.
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Reseller guide
Let’s win the automation race together. We select partners that demonstrate deep roots in emerging markets. Join our partner program today.
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Observer guide
Learn how to use Proto observer accounts - the easiest way to manage consumers complaints submitted to institutions under regulators deployed with Proto.
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Financial
GoodTech deploys Philippines chat banking with Proto’s AICX technology
Proto’s AI Customer Experience (AICX) solution for financial chat banking has been deployed by GoodTech across underserved communities in the Philippines.
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Financial
Central Bank of Liberia deploys chatbot to expand access to financial consumer protection
Central Bank of Liberia deploys Proto AICX to help financial consumers seek recourse against financial service providers.
