Competition and Consumer Protection Commission of Zambia
Goodpay
National Bank of Rwanda
PhilCare
Philippines Department of Trade & Industry
Sparkle
The Medical City Clinic
Yolo Group
Bob
Chatbot
The multilingual Proto chatbot empowers financial consumers by giving them a more accessible channel for raising complaints. This is in line with the central bank's commitment to pursue innovations in financial services for the benefit of Filipinos.
NBR
Chatbot
The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling chatbot system. The chatbot will include customers in their local languages and preferred messaging channels.
CBL
Chatbot
Access to financial consumer protection in Liberia is limited due to traditional channels such as email and in-person complaint filing. To solve this problem, the Central Bank of Liberia deployed Proto's automated consumer protection solution nationwide.
Ask Proto about your customer experience automation
Proto raises $5.6M Series A to accelerate global expansion
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
Comparison
Solutions
Proto vs. Zendesk
Compare how Proto and Zendesk chatbots deal with support queries. Deploy AICX solutions and automate communication with underserved communities
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Partners
Financial
Proto’s AI chat banking in local languages now available on Temenos Exchange
The collaboration brings conversational banking powered by Proto’s AI-enabled multilingual chatbots to Temenos financial customers worldwide.
Guide
Solutions
Financial
National Bank of Rwanda compliance guide
Learn how to maintain compliance with the National Bank of Rwanda.
Article
Solutions
Health
PhilCare deploys Proto’s AI chatbot to improve quality patient experience
PhilCare, a leading health maintenance organization in the Philippines, implemented Proto’s AI chatbot to automate multilingual patient support.
Article
Partners
Financial
Proto partners with Eclectics to provide conversational AI to Africa’s financial institutions
New partnership between Proto and Eclectics to provide conversational AI solutions to the African financial sector and digital banking organizations.
Article
Solutions
Canadian AI firm Proto invests $1M in Rwanda for Africa expansion
Proto’s invests in new Africa HQ in Kigali as Rwanda transform into the region's leading hub for artificial intelligence and digital technology.
Article
Partners
Proto and Pindo partner to improve access to AI customer experiences in Africa
Learn more about the integrated solution between Proto and Pindo to improve access to AI customer experience with API and SMS messaging in Africa.
Article
Solutions
Health
The Medical City Clinic deploys Proto chatbot across 50 clinics in the Philippines
The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.
