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Article
Solutions
Financial

Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology

Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.

Guide
Partners

Partner guide

Let’s win the automation race together. We select partners that demonstrate deep roots in emerging markets. Join our partner program today.

Article
Solutions
Downloadable

Proto solutions featured on AFI Complaints Toolkit

Alliance for Financial Inclusion (AFI) Complaints Toolkit highlights Proto’s work with the Central Banks in the Philippines, Rwanda, Zambia, and Ghana.

Article
Solutions
Downloadable

Proto’s chatbot for the Central Bank of Philippines featured on AFI publication

Alliance for Financial Inclusion (AFI) highlights Proto’s automated consumer protection system for the Philippines.

Video
Solutions
Tutorial

Learn how to use the Proto AICX platform in 2 minutes

Watch our 2-minute video to discover Proto AICX platform - from Build to create powerful chatbots with advanced logic and integrations to Analytics to monitor automation performance and customer satisfaction.

Case Study
Solutions
Financial

Financial consumer protection automation in the Philippines

Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.

Guide
Solutions

Observer guide

Learn how to use Proto observer accounts - the easiest way to manage consumers complaints submitted to institutions under regulators deployed with Proto.

Article
Solutions
Financial

GoodTech deploys Philippines chat banking with Proto’s AICX technology

Proto’s AI Customer Experience (AICX) solution for financial chat banking has been deployed by GoodTech across underserved communities in the Philippines.

Article
Solutions
Financial

Central Bank of Liberia deploys chatbot to expand access to financial consumer protection

Central Bank of Liberia deploys Proto AICX to help financial consumers seek recourse against financial service providers.

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