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Supporting the future of transport service

Proto's AICX platform delivers delightful transport experiences for customers and transport staff across multilingual markets and complex workflows.
AI Assistants
Deliver real-time status update
Integrate transit data feeds for real-time messaging updates and alerts.
AI Assistants
Guide passengers indoors
Help travellers navigate large transit hubs with chat-based wayfinding.
Inbox
Multiply your live agent workforce
Remove language barriers with realtime, two-way translation of global and local languages.
vi
Vietnamese
tl
Tagalog
rw
Kinyarwanda
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
Channels
Support every customer channel
Assist customers on their preferred messaging apps.
Channels
Connect to preferred tools
Seamlessly integrate with your transportation software infrastructure.
ceb
Cebuano
tgl
Tagalog
rw
Kinyarwanda
Supporting 100+ languages

Profound voice and text models for the underserved

Include everyone with conversational AI built for the world’s emerging economies.
Integrations

Connect to CRMs 
and payment apps

Proto AICX integrates with your business infrastructure.
Secure webhook with data encryption
Proto AICX does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto AICX content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Don’t take our word

Yinson GreenTech
From the start, we've seen efficiency gains from the AI driver assistant in Malaysia, supporting chargEV’s mission to be the most accessible electric vehicle charging network in Southeast Asia.
SeongTeng Chua
Managing Director, Yinson Greentech

70%

inquiries automated

See the Case Study

Built-in data privacy and security

Proto's AICX platform architecture is adaptable to evolving data privacy policies – with on-premise and proprietary AI when large language models are prohibited.
Protection standards
Trust in audited standards
Proto's SOC2 (Types I & II) and ISO 27001 certifications are the highest industry standard for messaging data.
SOC 2 Type II
ISO 27001
Data residency
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Data access
Enforce IP access
Limit Proto AICX access to offices and remote workers with authorized IP addresses.
Data privacy
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.
Hello Sam!
In accordance with new regulation, we require your government issued ID for international banking.
Learn more
Upload passport
Upload driver's license
AI Assistants
Train your dedicated LLM
Deploy a customised and secure large language model trained on your organisation’s knowledge and enhanced with ProtoAI natural language understanding – without sharing data with third-party LLM providers.
Channels
Rely on additional channel security
Engage with customers through your preferred messaging apps, each offering the latest privacy protections for billions of daily endusers.

Onboarding steps

Chatbots
Generate your AI experience
Customize and deploy knowledgable AI assistants in moments.
Add URL
Enter a URL for chatbot training.
Add URL
Chatbots will learn from new content on this website.
https://
your-website-url.com
Create
Users and teams
Invite your team members
Empower colleagues with custom teams, roles, and permissions.
Invite user
New user will receive an email invite.
Email
Select role
Select team(s)
Invite
Dedicated support
Let us do the rest
Maximize your Proto AICX solution with setup assistance and support.
Book

Consult an expert

Let's discuss your AI transport customer experience.

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