Customer Support
Support customers with local AI agents
Help customers with AI workflows and multilingual support on channels like WhatsApp, Viber, and LINE.
Customer satisfaction starts with localisation
Businesses struggle to deliver local language support to customers, especially in regions underserved by large language models. Reaching these customers in their native language can drive 76% of purchase decisions.
AI Agents
Engage customers proactively
Convert customer support into revenue with automated personal messages and promotions.
Hello Sam!
Quick update that we're still working on the bank statement page fix. In the meantime, you can
download your last year
of statements with that link.Learn more
Speak to an agent
See last month's statement
Livechat
Handover to human support
Intervene in chats with negative sentiment to recover transactions and train your AI agents to improve.
It is the most relevant information about updating your account settings based on what you’ve shared.
KW
This doesn’t really help with updating my account settings. Are you able to help me with the issue I described?
Hello Kristin!
My name is Thomas. Let me check the issue you are experiencing.
My name is Thomas. Let me check the issue you are experiencing.
TA
Hello Kristin!
My name is Thomas. Thank you for your patience. Let me check about the issue you're experiencing.
My name is Thomas. Thank you for your patience. Let me check about the issue you're experiencing.
AI Agents
Auto-train with your data
Teach your AI agent from websites, documents, and snippets with continuous re-training.
Upload File
Upload a file for assistant training.
Add URL
Enter a URL for assistant training.
Paste Snippet
Paste a text snippet for assistant training.
Add URL
Assistants will learn from new content on this website.
https://
example.com
AI Agents
Self-improving AI agent
Enable your agent to learn from chat history and transcripts.
Inbox
Maximise live agent reach
Multiply the linguistic reach of a small agent team with live translation for escalated chats.
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
AI Agents
Balance generative AI with privacy
Switch from large language models and Proto’s AI engine for data privacy.
Data Management
Ensure data sovereignty
Deploy with on-premise or hybrid options to protect customers’ personal info.
Analytics
Generate CX insights
Discover customer behaviour and support trends to inform business decisions.
Consult an expert
Discover how Proto's AICX Platform can optimise your customer experience.