Proto Global Ltd. has formalised a partnership with Apex Business Solutions, a Namibia-based advisory and systems implementation firm, to accelerate the responsible adoption of AI agents across financial institutions, regulators, and public sector organisations in Namibia.
The collaboration combines Proto’s multilingual AI agent platform with Apex’s local expertise in business consulting, operational design, and institutional transformation – ensuring AI deployment is both technically robust and grounded in Namibian realities.
Bringing AI agents into Namibia’s institutional landscape
Namibian institutions face increasing expectations to modernise citizen and customer engagement while maintaining strong governance and compliance. This partnership is designed to support that transition in a structured and sustainable way.
Through this collaboration:
- Apex will support institutional readiness, process mapping, and change management
- Proto will deploy AI agents across web, WhatsApp, voice, and other digital channels
- Joint teams will oversee integration with existing systems, workflows, and reporting frameworks
The objective is not short-term pilots, but enterprise-grade AI agent deployment aligned with national development priorities.
Strengthening citizen support and operational efficiency
Proto’s AI agent platform is purpose-built for regulated environments. It enables structured case handling, human handover, analytics, and secure data management – helping institutions improve service delivery without compromising oversight.
With Apex’s deep understanding of Namibia’s regulatory and operational environment, AI agent networks can be implemented in a way that enhances accessibility, supports multilingual engagement, and improves measurable service outcomes.
This partnership reflects a shared commitment to responsible, human-centred AI adoption – focused on practical impact for institutions and the people they serve.
About Apex Business Solutions
Apex Business Solutions is a Namibia-based consultancy supporting organisations with business process optimisation, digital transformation, systems advisory, and operational improvement. The firm works closely with both public and private sector institutions to strengthen governance, efficiency, and service delivery outcomes.
With a strong understanding of Namibia’s regulatory and institutional environment, Apex plays a critical role in ensuring that technology implementations are aligned with local realities and long-term sustainability goals.
