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Proto chatbots relieve agents

Prevent agent turnover and long wait times for basic support from hurting multilingual customer experience.

Proto's Chat relieves customer support agents with multilingual chatbots that only transfer the most qualified customers, routed by team, language, and more.
Maheen Kamani
UX/UI Designer
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Chat

Agent takeover

Pass chatbot conversations to human agents, with seamless handover and full context.

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Chat

Team routing

Assign chats to agents automatically,
with filtering for language, country, and more.

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