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Proto chatbots for helping agents

Relieve your support agents with chatbots that answer repetitive multilingual queries.

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Agent takeover

  • Pass chatbot conversations to human agents, with seamless handover and full context.

  • Let customers offer instant feedback with surveys conducted in the chat window.

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Team routing

  • Assign chats to agents automatically, with filtering for language, country and more.

  • Create teams with permission structures that meet your organizational needs.

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