Chat

Proto chatbots relieve agents

Prevent agent turnover and long wait times for basic support from hurting multilingual customer experience.

14 day trial pricing

Proto's Chat relieves customer support agents with multilingual chatbots that only transfer the most qualified customers, routed by team, language, and more.

Maheen Kamani

UX/UI Designer

Chat

Agent takeover

Pass chatbot conversations to human agents, with seamless handover and full context.

Chat

Team routing

Assign chats to agents automatically,
with filtering for language, country, and more.

Other AICX products

Designer for multilingual chatbot dialogue.

Livechat for human and chatbot conversations.

Ticketing for customer cases gathered by chatbots.

Suggestions for improving chatbot dialogue.

Customer profiles for personalized engagement.

Custom reporting for agent and bot performance.

Powered by constant HermesAI™ learning across language domains.

Built in partnership with supervisory authorities across the Global South.

End-to-end encryption and secure connector for local databases.

Controlled costs for scaling services across new and existing markets.

Automated complaints processing for regulated digital ecosystems.

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.