Chat

Proto chatbots for helping agents

Relieve your support agents with chatbots that answer repetitive multilingual queries.

Get Your Chatbot

Chat

Agent takeover

Pass chatbot conversations to human agents, with seamless handover and full context.
Let customers offer instant feedback with surveys conducted in the chat window.

Chat

Team routing

Assign chats to agents automatically, with filtering for language, country and more.
Create teams with permission structures that meet your organizational needs.

Other AICX products

Designer for multilingual chatbot dialogue.

Livechat for human and chatbot conversations.

Ticketing for customer cases gathered by chatbots.

Suggestions for improving chatbot dialogue.

Customer profiles for personalized engagement.

Custom reporting for agent and bot performance.

Data storage options for total control over enduser data.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across industries.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

Reach your local
‍customers