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Humans

Save customer data & profiles

Gather customer profiles and behaviour to deliver more personalized service.

14 DAY TRIAL pricing

CRM

View all customer data, including chats, files, channel profiles, and agent notes.

Geotagging

Link profiles to geographic locations for targeted messaging and data sharing.

Multiple profiles

Assign several channel profiles to a single customer to capture omnichannel data.

Authentication
& tagging

Link authentication methods and known entities to customers.

Channel profiles

Capture all enduser IDs without authentication, and link channel profiles to customers later.

Other AICX products

Designer for multilingual chatbot dialogue.

Livechat for human and chatbot conversations.

Ticketing for customer cases gathered by chatbots.

Suggestions for improving chatbot dialogue.

Customer profiles for personalized engagement.

Custom reporting for agent and bot performance.

Capture CO2 with every customer

Your customers in emerging markets are more vulnerable to climate change. Proto spends 5% of license fees on carbon capture by Swiss-based Climeworks.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across the Global South.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.