Why is AICX about inclusion in 2021?
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Humans

Save customer data & profiles

Automate without the expense of integrating CRMs.

CRM


View all customer data, including chats, files, channel profiles, and agent notes.

Geotagging


Link profiles to geographic locations for targeted messaging and data sharing.

Multiple profiles



Assign several channel profiles to a single customer to capture omnichannel data.

Authentication
& tagging

Link authentication methods and known entities to customers.

Channel profiles

Capture all enduser IDs without authentication, and link channel profiles to customers later.

Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.