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Humans

Save customer data & profiles

Gather customer profiles and behaviour to deliver more personalized service.

View all customer data, including chats, files, channel profiles, and agent notes.

Link profiles to geographic locations for targeted messaging and data sharing.

Assign several channel profiles to a single customer to capture omnichannel data.

Authentication
& tagging

Link authentication methods and known entities to customers.

Capture all enduser IDs without authentication, and link channel profiles to customers later.

Other AICX products

Network effects

Regulator compliance

Built in partnership with supervisory authorities across the Global South.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.