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Humans

Proto chatbots for customer profiles

Save customer preferences and behaviour to deliver better service. Proto's Humans enables personalized and proactive chatbot dialogue.

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Humans

Authentication
& tagging

  • Link authentication methods and known entities to customers.

  • Target specific customer groups with personalized chats based on segmentation tags.

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Humans

Channel profiles

  • Capture all customer IDs and channel profiles without authentication.

  • Filter customers by attributes or search based on specific chat keywords.

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