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Humans

Save customer data & profiles

Gather customer profiles and behaviour to deliver more personalized service.

CRM


View all customer data, including chats, files, channel profiles, and agent notes.

Geotagging


Link profiles to geographic locations for targeted messaging and data sharing.

Multiple profiles



Assign several channel profiles to a single customer to capture omnichannel data.

Authentication
& tagging

Link authentication methods and known entities to customers.

Channel profiles

Capture all enduser IDs without authentication, and link channel profiles to customers later.