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Humans

Proto chatbots for customer profiles

Save customer preferences and behaviour to deliver better service. Proto's Humans enables personalized and proactive chatbot dialogue.

Proto's Humans keeps track of customer info, allowing chatbots to send personalized messages based on enduser behaviour and profile.
Brittany Martin
Head of Customer Experience
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Humans

Authentication
& tagging

Link authentication methods and known entities to customers.

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Humans

Channel profiles

Capture all customer IDs and channel profiles without authentication.

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