For financial service providers, technology is a key driver of effective supervisory processes. Proto is proud to announce our inclusion in Cambridge SupTech Lab’s new SupTech Marketplace, a resource for financial authorities that brings together an ecosystem of SupTech providers and experts to foster collaboration and innovation in the supervisory technology landscape.
The marketplace includes a searchable vendor database and a solutions tracker that lets visitors filter vendors by use cases, technologies and locations. Financial service providers can use the marketplace as a hub of information to guide their strategy in adopting supervisory technologies, as well as a way to collaborate with others in the space.
Proto’s AICX solution enables financial organisations in emerging markets to expand access to consumer protection and leverage other SupTech solutions more effectively. Proto partners with financial regulators to embed regulatory practices into solutions that serve financial consumers in over 100 local languages, allowing financial service providers to scale complaints handling, analysis, and monitoring in underserved markets.
For a more in-depth discussion of the challenges and opportunities within the SupTech landscape, watch The SupTech Providers panel featuring Proto CEO Curtis Matlock speaking alongside Regnology product director Joanne Horgan and FNA co-founder Kimmo Soramaki.
The Cambridge SupTech Lab generates new research, educational programs, and digital tools to help foster innovation and growth in the supervisory technology landscape. Its Leadership Program is a global initiative to accelerate the creation and adoption of supervisory technology, with support from the Bill and Melinda Gates Foundation.
Proto is the leader for multilingual contact center automation in emerging markets. Proto’s AI Citizen Experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and rare languages. Proto's novel deep-learning techniques and regulatory partnerships maximise consumer experience, protection, and lifetime value.